外貿(mào)售后服務(wù)英語口語
以下是小編給大家推薦的外貿(mào)售后服務(wù)英語口語，歡迎閱讀。
J: Have you got a few minutes? I would like to have a talk with you about your after-sale service.
杰克：請(qǐng)問你有時(shí)間嗎?我想和你談一談 關(guān)于售后服務(wù)方面的事情。
Z: Yes, I am free now. Please have a seat. Something to drink?
趙：我有時(shí)間。請(qǐng)坐吧。想喝點(diǎn)什么?
J: Coffee please. Thank you. Do you provide after-sale service for your products?
杰克：咖啡吧，謝謝。你們的產(chǎn)品提供售后服務(wù)嗎?
Z: That is necessary. In today's situation of intense competition in the market, the high quality after-sale service is a new focus of modern enterprise competition. Because consumer's concept on consumption is changing, awareness of protecting his own rights is improving. When they buy goods, they not only just pay attention to the performance of the product, but pay more attention to the after-sale service.
趙：那是必須的。在市場(chǎng)競(jìng)爭(zhēng)激烈的當(dāng)今社會(huì)，優(yōu)質(zhì)的售后服務(wù)是現(xiàn)代企業(yè)競(jìng)爭(zhēng)的新焦點(diǎn)。因?yàn)橄M(fèi)者的消 費(fèi)觀念在變化，維權(quán)意識(shí)在提高。他們購買商品時(shí)，不僅關(guān)注產(chǎn)品本 身的性能，還更加重視產(chǎn)品的售后 服務(wù)。
J:That is quite right. I guess it is also the product of brand economy. The after-sale service of famous brand is always better than hybrid product. And of course the price is high. So it can distinguish with hybrid product. High quality of after-sale service can help establish the enterprise's image, win the consumer's satisfaction, and solve the problem of maintenance for the consumers.
杰克：說得很對(duì)。同時(shí)我覺得這也是品牌 經(jīng)濟(jì)的產(chǎn)物。名牌產(chǎn)品的售后服務(wù) 往往優(yōu)于雜牌產(chǎn)品，當(dāng)然同時(shí)價(jià)格 也高，這樣就與雜牌產(chǎn)品區(qū)別開 來。優(yōu)質(zhì)的服務(wù)可以樹立企業(yè)形 象，贏得消費(fèi)者的滿意，同時(shí)也為 消費(fèi)者解決了維修的麻煩。
Z: Well, it is the truth. After-sale service is of great importance to both the enterprise and consumers.
趙：嗯，是這樣的'。售后服務(wù)對(duì)企業(yè)和消費(fèi)者來說都是很重要的。
J: What kinds of after-sale service do you usually provide?
杰克：那你們都提供什么樣的售后服務(wù)呢?
Z: The kinds vary a lot. Our after-sale service includes: installment and debugging of the product for consumers, providing technical guidance, being responsible for maintenance, answering the consumer's consultation and so on.
趙：種類可多了。我們提供的售后服務(wù)有：為消費(fèi)者安裝調(diào)試產(chǎn)品、進(jìn)行技術(shù)指導(dǎo)、負(fù)責(zé)維修、解答消費(fèi)者的咨詢等。
J: You provide such a comprehensive after-sale service, the products must be very popular. Thank you for your patience in answering my questions.
杰克：你們有這么全面的服務(wù)，產(chǎn)品應(yīng)該 很暢銷吧。謝激你耐心地回答我的 問題。
Z: You are welcome.
趙：不用客氣。
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