外貿(mào)售后服務(wù)對(duì)話
下面是小編搜集的外貿(mào)售后服務(wù)對(duì)話，一起來學(xué)習(xí)吧。
after-sale service 售后服務(wù)
a: good morning, sir. may i help you?
上午好，先生。我可以為您效勞嗎?
b: yes. i'd like to speak to the manager, please.
我想見你們的經(jīng)理。
a: i'm sorry our manager has been out. what can i do for you?
對(duì)不起，我們的經(jīng)理出去了，我可以幫助您嗎?
b: i bought a computer from your company the day before yesterday, but it doesn't work today.
我前天從你們公司買了一臺(tái)電腦，可是今天就壞了。
a: so you are saying you turn on the computer and see nothing.
您是說您開機(jī)后，什么都看不見?
b: yes, it is so strange.
是的，就是那么奇怪。
a: from what you said, sir. i would say that you have a larger problem than just the monitor. it can be anything inside the computer.
先生，從您說的情況看，這不僅僅是顯示器的問題，可能是內(nèi)部的故障。
b: no matter what problem is, i need the computer to work.
不管是什么原因，我需要電腦工作。
a: i see, is there any way you could bring it in to be locked at? if not, our repaireman can come to you.
我明白。您能夠?qū)㈦娔X送來給我們看看嗎?
b: i would prefer if he comes here.
我倒寧愿他來。
a: no problem, sir.
沒有問題，先生。
重點(diǎn)講解
1.prefer something to something 選擇某事物(而不選擇他事物)
there's coffee or tea. which would you prefer?
有咖啡或茶，你喜歡哪樣?
i prefer walking to cycling.
我愿意步行，不愿意騎自行車。
2.don't work 不好使;背謬;不工作
list all the places and people you could potentially work with if things don't work out.
如果萬一事情沒有成功，列出你所有有可能工作的`地方和人物。
you sit near people you don't work with but you have to hear them and see them all the time.
你身邊的人與你的工作沒有關(guān)系，但你每天無時(shí)無刻不聽到他們的聲音、看到他們的面孔。
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