電話常用的英文短語詞匯
English Telephone phrases you Have to Know
電話必備英文短語
lf you're like most English learners, you find it difficult to make phone calls in English. But if you're traveling abroad or working in a foreign company, using English on the phone is essential. So how do you conquer this last obstacle to fluency? Prepare yourself for any telephone situation with the following phrases and techniques.
如果你和大多數(shù)的英語學(xué)習(xí)者一樣，會(huì)覺得用英語打電話很難。但如果你需要在海外旅行或在外國(guó)公司工作的話，能使用電話英語是必需的。因此如何克服通向英語流利程度的最后一道坎呢?使用以下的短語或技巧為任何電話情景做準(zhǔn)備。
Introductions說明
Start any telephone conversation by introducing yourself; "Hello, this is Peter jones. Jf you answer the phone and the caller fails to identify himself. you can say; "May l ask who's caHing. please?"
以自我介紹開始電話交談："Hello, this is Peter jones."，如果你在接電話的時(shí)侯對(duì)方?jīng)]有表明他是誰，你可以說：”May J ask who's calling, please?"。
Asking for someone/Making a request要求某人/發(fā)出請(qǐng)求
If you're calling to talk to a specific person then phrase your request as a polite question e.g. "May I speak to Rachel Smith, please?" When you have an extension number but no name you can say: "Could I have extension number 635?" But if you're calling with a specific purpose, then a statement works best: "I'm calling to make a reservation“
如果你打電話給特定的某個(gè)人的.話，那么你得用禮貌的問句來表達(dá)意圖，例如：”May I speak to Rache Smith, please?”，當(dāng)你只知道分機(jī)號(hào)碼卻不知道人名的時(shí)候你可以說："Could l have extension number63579。但如果打電話是有特定的目的，那最好是這么說：。I'm calling to make a reservation."。
Holding and transferring控股和轉(zhuǎn)移
"Please hold" is telephone language for "just a moment". When you need to be transferred (connected) to another extension you'll often hear: "Connecting your call“or "Please hold I'll transfer you."." If you call a business at a busy time, you might hear only a brief, "Hello please hold!" before the operator switches over to another line
"Please hold“是電話語言中表示"等一下"。當(dāng)你“transferred"(轉(zhuǎn)接)到另一部分機(jī)，你常會(huì)聽到:“Connecting your call..."或” Please hold, I'll transfer you."。如果你是在 繁忙時(shí)段撥打某公司電話的話，你可能會(huì)聽到簡(jiǎn)短的一句話:"hello, please hold!"。在接線員將你轉(zhuǎn)到另一條線之前。
Leaving a message電話留言
When the person you're calling isn't available, be prepared to leave a message. You might use voicemail (a digital voice recording system) or an answering machine (a machine that records messages onto a tape). If you're talking to an operator, they'll ask: "Would you like to leave a message?" Or you can say, "May I leave a message?" Be sure to leave your phone number if you want the person to return your call. This is called a 'call back number'
當(dāng)你打電話的對(duì)象不在或不能接聽電話時(shí)準(zhǔn)備好留言。你可以使"voicemail" (電子錄音系統(tǒng))或一部、nswering machine"(在磁帶上錄音的一種機(jī)器)“。如果你正和接線員講話的話，他們問:0Would you like to leave a message?"，”或者你可以說:0May I leave a message?"。如果想要對(duì)方回電話的話，千 萬別忘了留你的電話號(hào)碼。這被稱作0call back number"。
Asking the speaker to slow down要求演講者慢下來
If you're not sure you'll understand everything in English, be honest. Tell the speaker immediately: "My English isn't very strong, could you please speak slowly?" Most people will appreciate your honesty and will be happy to oblige
如果你不確定你能聽懂所有的英語對(duì)話，一定要坦誠。道接告訴對(duì)方:0My English isn't very strong could you please speak slowly?"，大部分的人會(huì)贊許你的誠實(shí)并很高興這么做。
Write it down把它寫下來
If you're nervous about telephoning in English, it's helpful to prepare a script. Write out a brief outline of what you need to say. You can use it to organize your thoughts beforehand and as a reference if you get confused during the call
如果你覺得用英語打電話還有點(diǎn)緊張的話，把要講的事先寫下來將很有幫助。寫出你需要講的內(nèi)容大綱。你可以使用此提綱事先組織你的思緒并且如果在通話過程中有任何疑問的話也能作為借鑒。
Remember your manners注意你的禮儀
It's very important to sound polite on the telephone. Use phrases like, 'Could you', and 'Please' when making requests. And always remember to finish a conversation with 'Thank you' and 'Goodbye'!
在通話中使用文明禮貌的語言是非常的重要。在請(qǐng)求別人時(shí)請(qǐng)使用類似的短語，和0Could you“和"Please";并且總是記得以:0Thank you“"Goodbye“結(jié)束通話!
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