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辦公室英語之打電話這件小事

時(shí)間:2022-11-04 12:23:13 辦公室英語 我要投稿
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辦公室英語之打電話這件小事

  如果說辦公室接電話是兵來將擋的話,那么辦公室打電話就是主動出擊。打電話雖然不是面談,但是你的商業(yè)禮儀、職業(yè)素養(yǎng)都可以通過這小小的電話線體現(xiàn)出來。所以,打電話這件小事并不是小事一樁哦!

辦公室英語之打電話這件小事

  1.打電話必備第一句:自我介紹

  經(jīng)典表達(dá):

  Hello, this is XXX from human resource. May I speak to XXX?

  你好,我是人力資源部的XXX。請問XXX在嗎?

  舉一反三:

  Good morning. This is XXX with ABC Company/Department, calling from Beijing/Shanghai. Can I speak to XXX?

  Hello. It’s XXX from ABC Company. Is XXX here?

  2.打電話必備第二句:說明來電原因

  經(jīng)典表達(dá):

  I’m calling in regards to the order XXX made 3 days ago.

  我打電話來是為了問一下關(guān)于XXX三天前下的訂單的情況。

  舉一反三:

  I’m calling to the annual report.

  I’m calling about the contract.

  3.打電話必備第三句:Ta什么時(shí)候回來?

  經(jīng)典表達(dá):

  When can I expect him back?

  他大概什么時(shí)候會回來?

  舉一反三:

  When will he be back?

  When would be a good time to reach him?

  When will she be available to take my call?

  4.打電話必備第四句:我能留個口信嗎?

  經(jīng)典表達(dá):

  May I leave a message for him?

  我能給他留個口信嗎?

  舉一反三:

  Could you please connect me to his voice mail?

  I think I’ll leave a message.

  5.打電話必備第五句:請Ta給我回電好嗎?

  經(jīng)典表達(dá):

  Please tell him/her that XXX called and have him/her return my call.

  請告訴他/她XXX打過電話,讓他/她給我回電。

  舉一反三:

  Please let XXX know I called and have him/her call me back ASAP.

  Could you tell XXX to ring me back?

  6.打電話必備第六句:我再打過來吧。

  經(jīng)典表達(dá):

  I’ll call again later.

  我再打過來吧。

  舉一反三:

  I’ll ring back later.

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