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職場與同事溝通常用口語
在年少學(xué)習(xí)的日子里，大家都背過各種知識(shí)點(diǎn)吧？知識(shí)點(diǎn)就是學(xué)習(xí)的重點(diǎn)。為了幫助大家掌握重要知識(shí)點(diǎn)，以下是小編精心整理的職場與同事溝通常用口語，僅供參考，希望能夠幫助到大家。
職場與同事溝通口語 篇1
昨天的會(huì)議幵得怎么樣?
I How did the meeting go yesterday?
會(huì)議開得很順利。
The meeting went just fine.
反義句：The meeting didn't go well.
你說得沒錯(cuò)。
Tell me about it.
For example:
A: Aren't you glad it's Friday?今天是星期五，你不覺得高興嗎?
B: Tell me about it.你說得沒錯(cuò)。
我最討厭重復(fù)做同一個(gè)工作。
I would hate to duplicate the work.
For example:
A: Aren't you glad the work is done?工作都做完了，你不覺得高興嗎?
B: I would hate to duplicate the work.我最討厭重復(fù)做同一個(gè)工作。
如果有什么亊情我可以做的話，盡管說。
Let me know if there's something I can do.
For example:
A: Let me know if there's something I can do.
如果有什么事情我可以做的話，盡管說。
B: Thanks. I appreciate that.謝謝你，我很感激。
你這一季度的銷售額如何?
How are your sales looking this quarter?
For example:
A: How are your sales looking this quarter?你這一季度的銷售額如何?
B: Unfortunately, overall sales are down this quarter.
很不幸，這一季度的總銷售額下降了。
How...looking? 怎么樣?
你有沒有聽到銷售部門的消息?
Did you hear about the marketing department?
For example:
A: Did you hear about the marketing department?
你有沒有聽到銷售部門的消息?
B: I don't know.我不知道。
到底是怎么一回事?
What is the deal?
What is going on?
For example:
A: Did you hear about the takeover?你有沒有聽到接管的消息?
B: What is the deal?到底是怎么一回事?
那個(gè)日本項(xiàng)目進(jìn)行得怎么樣?
What is the status on the Japan project?
How is the Japan project coming along?
For example:
A: What is the status on the Japan project?那個(gè)日本項(xiàng)目進(jìn)行得怎么樣?
B: I keep you posted on the status.我會(huì)隨時(shí)告訴你進(jìn)展的情形。
What is the status on...? 進(jìn)行得怎么樣?
誰會(huì)來接任他的職位?
Who will fill his position?
For example:
A: Who will fill his position?誰會(huì)來接任他的職位?
B: John will fill his position.約翰會(huì)來接任他的職位。
我聽說約翰辭職了。
I heard John quit his job.
For example:
A: I heard John quit his job.我聽說約翰辭職了。
B: Yes，he gave his two weeks notice today.
是的，他今天遞交了提前兩周的辭呈。
quit one's job 辭職
公司正在裁員。
The company is laying off people.
For example:
A: The company is laying off people.公司正在裁員。
B: Any idea who will be丨aid off?你知道誰會(huì)被栽員嗎?
lay off辭退(臨時(shí))解雇
這個(gè)汽車廠估計(jì)要解雇50名工人。
The auto plants are expected to lay off 50 workers.
新的政策是什么?
What is the new policy?
For example:
A: What is the new policy?新的政策是什么?
B: I don't know exactly.我知道得不確切。
你們的部門生意做得如何?
How is business in your department?
How is your department doing?
For example:
A: How is business in your department?你們的部門生意做得如何?
B: Not very good ,I'm afraid.恐怕并不是很好。
我們24小時(shí)不停地工作。
We are working around the clock.
For example:
A: I've heard your department is really putting in the overtime.
我聽說你們部門最近加班加得厲害。
B: We are working around the clock.我們 24 小時(shí)不停地工作。
你今晚可以加班嗎?
Could you work overtime tonight?
For example:
A: Could you work overtime tonight?你今晚可以加班嗚?
B: For how long?要加班多久?
你擁有公司的股票嗎?
Do you own any company stock?
For example:
A: Do you own any company stock?你擁有公司的股票嗎?
B: I invested a lot in the company stock.我對(duì)公司的股票投資很多。
你知道我們公司提供什么福利嗎?
Do you know anything about the benefits our company offers?
For example:
A: Do you know anything about the benefits our company offers?
你知道我們公司提供什么福利嗎?
B: No,丨h(huán)ave a handbook, though.不知道，但是我有一本手冊(cè)。
你今天下午有空嗎?
Are you available this afternoon?
Are you free this afternoon?
For example:
A: Are you available this afternoon?你今天下午有空嗎?
B: I am available all afternoon.我整個(gè)下午都有空。
be available 有空
你們什么時(shí)候可以把項(xiàng)目完成?
When will you have the project finished?
For example:
A: When will you have the project finished?
你們什么時(shí)候可以把項(xiàng)目完成?
B: I'll have the project finished tomorrow.我明天就可以把項(xiàng)目完成。
我們的進(jìn)度有一點(diǎn)兒落后。
We are running a little behind schedule.
For example:
A: We are running a little behind schedule.我們的進(jìn)度有一點(diǎn)兒落后。
B: How far behind schedule?落后了 多少?
behind schedule落后于預(yù)定計(jì)劃(或時(shí)間)
你認(rèn)為還要多久才能完成?
How long do you think will be before it's done?
For example:
A: How long do you think will be before it's done?
你認(rèn)為還要多久才能完成?
B: My guess is another week or so.我猜還需要一個(gè)星期左右。
你星期五能不能幫我代班?
Could you cover me on Friday?
For example:
A: Could you cover me on Friday?你星期五能不能幫我代班?
B: I think so. But let me check my schedule.
我想可以。但是先讓我查查我的時(shí)間表。
cover for sb.替某人代班
你準(zhǔn)備好要離開了嗎?
Are you getting ready to leave?
For example:
A: Are you getting ready to leave?你準(zhǔn)備好要離開 了嗎?
B: Yes，can you cover for me at the meeting?
是的，會(huì)議上你可否替我處理一下?
你不在時(shí)，有什么事情要我?guī)湍阕?
Anything I can do for you white you are out?
For example:
A: Anything I can do for you while you are out?
你不在時(shí)，有什么事情要我?guī)湍阕?
B: If you could just answer my phone calls I would appreciate it.
如果你能幫我接電話我會(huì)很感激。
be out外出
約翰生病時(shí)，有沒有人幫忙處理他該處理的亊情?
Does John have someone cover his appointments while he is sick?
For example:
A: Does John have someone cover his appointments while he is sick?
約翰生病時(shí)，有沒有人幫忙處理他該處理的事情?
B: I don't think so.我想沒有。
be sick 生病
你可以過來一下嗎?
Could you come here for a minute?
For example:
A: Could you come here for a minute?你可以過來一下嗎?
B: Sure. What's up?可以的，什么事?
你能幫我一個(gè)忙嗎?
Could you do me a favor? Could you help me with this?
For example:
A: Could you do me a favor?你能幫我一個(gè)忙嗎?
B: Sure!可以的。
要我?guī)褪裁疵?
How can I help?
What do you need?
For example:
A: How can 1 help?要我?guī)褪裁疵?
B: I hope that I can get this proposal done before the managers meeting.
我希望在開經(jīng)理會(huì)議前，可以把這個(gè)提案做完。
約翰很快就會(huì)辭職。
John is going to resign his position soon.
John is going to quit soon.
For example:
A: John is going to resign his position soon.約翰很快就會(huì)辭職。
B: How do you figure that?你怎么知道的?
你有沒有聽說兩點(diǎn)的會(huì)議取消了?
Did you hear that the two o'clock meeting was canceled?
For example:
A: Did you hear that the two o'clock meeting was canceled?
你有沒有聽說兩點(diǎn)的會(huì)議取消了?
B: No. Who told you?沒有，誰告訴你的?
cancel(vt.)取消 cancellation( n.)
隨便你。
It's up to you.
For example:
A: Where should I put this computer at?
我應(yīng)該把這個(gè)電腦放在哪里?
B: It's up to you.隨便你。
如果你在我的`處境，你會(huì)怎么做?
What would you do in my place?
For example:
A: What would you do in my place?
如果你在我的處境，你會(huì)怎么做?
B: I can't say. It is up to you.我不能說。你要自己做決定。
本句的完整形式是 What would you do if you were in my place?
這一次我很幸運(yùn)。
I lucked out on this one.
luck out, luck into, luck through 饒幸成功，靠運(yùn)氣行事
我聽得不太懂。
I couldn't quite follow.
I couldn't quite follow.
I didn't follow.
I didn't catch.
I just got lost.
如果你愿意的話，我可以做。
I'll take it if you want.
For example:
A: Do you know anyone who can do this report today?
你知不知道有誰今天能做這份報(bào)告?
B: I'll take it if you want.如果你愿意的話，我可以做。
這個(gè)星期你要做什么?
What do you have to work on this week?
For example:
A: What do you have to work on this week?這個(gè)星期你要做什么?
B: I've got to finish the report for Mr. Lin.我必須替林先生完成這份報(bào)告。
我會(huì)盡力而為。
I'll do my best.
For example:
A: I really need this report to look good.這份報(bào)告必須做得有模有樣。
B: I'll do my best.我會(huì)盡力而為。
do one's best竭盡全力
We shall do our best to help him.我們將全力幫助他。
歡迎你隨時(shí)來。
Come over any time.
For example:
A: I'll have to get over there and see your new office.
我必須到你那兒去看看你的新辦公室。
B: Yes, come over any time.好的，歡迎你隨時(shí)來。
我什么時(shí)候可以休息?
When am I eligible to take my vacation days?
For example:
A: When am I eligible to take my vacation days?我什么時(shí)候可以休息?
B: After your six month probationary period.試用 6 個(gè)月之后。
eligible合格的，適宜的，接名詞時(shí)通常加for
每一年我可以有幾天的休假日?
How many vacation days do I earn per year?
For example:
A: How many vacation days do I earn per year?
每一年我可以有幾天的休假曰?
B: Ten days, or eighty hours. 10 天或者是說80 小時(shí)。
你不能在正常的時(shí)間做完這個(gè)工作嗎?
Can you not finish it in regular hours?
For example:
A: Can you not finish it in regular hours?
你不能在正常的時(shí)間做完這個(gè)工作嗎?
B: We underestimated the scope of the project.
我們低估了這個(gè)工作所牽涉的范圍。
我該怎么寫這份報(bào)告?
How shall I write the report?
For example:
A: How shall I write the report?我該怎么寫這份報(bào)告?
B: See if you can type an abstract and a body.
看看你能不能先打一個(gè)大綱和一個(gè)主體。
你今天有沒有看股價(jià)?
Have you seen the stock price today?
For example:
A: Have you seen the stock price today?你今天有沒有看股價(jià)?
B: Yes, it is down a half.有的，跌得只剩下一半。
我怎么也找不到這個(gè)文件。
I cannot find this file anywhere.
For example:
A: I cannot find this file anywhere.我怎么也找不到這個(gè)文件。
B: That's what I was afraid of.我就擔(dān)心這種事會(huì)發(fā)生。
這并不是我對(duì)我們部門的構(gòu)想。
This is not what I had in mind for our department.
For example:
A: This is not what I had in mind for our department.
這并不是我對(duì)我們部門的構(gòu)想。
B: Well, it was the best I could do.嗯，我已經(jīng)盡了我最大的努力去做。
可以下班了。
Time to call it a day.
For example:
A: Time to call it a day.可以下班了。
B: I can't. I am far from done on this proposal.
我不行。這個(gè)方案要做完還早著呢。
這個(gè)交易何時(shí)可以最后簽字?
When will the deal be finalized for signature?
For example:
A: When will the deal be finalized for signature?
這個(gè)交易何時(shí)可以最后簽字?
B: Tuesday afternoon at the latest.最遲是在星期二下午。
沒經(jīng)書面批準(zhǔn)，我不能給你。
I can't give that out without written approval.
For example:
A: I need the finalized version of the cost agreement.
我需要價(jià)格協(xié)議書的最后版本。
B: I can，t give that out without written approval.
沒經(jīng)書面批準(zhǔn)，我不能給你。
written approval 書面批準(zhǔn)
你介意移動(dòng)這部電腦嗎?
Would you mind moving the computer?
For example:
A: Would you mind moving the computer?你介意移動(dòng)這部電腦嗎?
B: Sure, just one second.沒問題，請(qǐng)等一下。
已經(jīng)到了最后完成的階段。
We are in the final stage.
For example:
A: What's the latest on our presentation?簡報(bào)進(jìn)展如何?
B: We are in the final stage.已經(jīng)到了最后完成的階段。
in the final stage已到最后關(guān)頭，最后階段
你預(yù)定什么時(shí)候出差?
When are you going to be out of the office?
When are you going to be on business?
For example:
A: When are you going to be out of the office?你預(yù)定什么時(shí)候出差?
B: I am scheduled to be out all of next week.我預(yù)定下星期整周都出去。
be out of the office 出差
沒什么，只是有點(diǎn)兒誤會(huì)。
Nothing just a little misunderstanding.
For example:
A: What's the deal?怎么回事?
B: Nothing, just a little misunderstanding.沒什么，只是有點(diǎn)兒誤會(huì)。
對(duì)這些舊文件的處置你有什么建議嗎?
What would you suggest I do with these old files?
What would you suggest I deal with these old files?
For example:
A: What would you suggest I do with these old files?
對(duì)這些舊文件的處置你有什么建議嗎?
B: I would shred them.我會(huì)把它們攪碎。
do with 處置
關(guān)于這一份報(bào)告你有什么想法呢?
What are your thoughts on this report?
For example:
A: What are your thoughts on this report?關(guān)于這一份報(bào)告你有什么想法呢?
B: I think it is very well written.我認(rèn)為這份報(bào)告寫得非常好。
你那篇報(bào)告情況如何了?
What is the condition of your report?
For example:
A: What is the condition of your report?你那篇報(bào)告情況如何了?
B: I am almost done.我快要做完了。
What is the condition of... 情況如何?
我們還在等林先生的批準(zhǔn)。
We are still waiting on approval from Mr. Lin.
For example:
A: What is our status concerning the new computer?
關(guān)于新電腦我們目前情況如何呢?
B: We are still waiting on approval from Mr. Lin.我們還在等林先生的批準(zhǔn)。
我們不停地在趕工。
We are going non-stop.
For example:
A: We are going non-stop.我們不停地在趕工。
B: I come in tonight to relieve you.我今天晚上會(huì)來替你。
我們需要有人替代一下。
We need someone to fill in.
職場與同事溝通口語 篇2
1、What about having a pizza first？ 先吃點(diǎn)比薩餅怎樣樣？
2、I fear that he drinks too much我擔(dān)心他喝的酒太多了。
3、John asked Grace to marry him， 約翰向格雷斯求婚。
4、I am afraid that l have to go我要走了。
5、It's time to tell her the truth是該告訴她真相的時(shí)候了。
6、Go right back to the beginning直接回到起始位置。
7、There are many stars in the sky天上有很多星星。
8、What's the weather like to day？ 今日天氣怎樣樣？
9、My watch is faster than yours我的表比你的表快。
10、I have been putting on weight我開始發(fā)胖了。
11、Let's go for a walk，shall we？ 咱們出去走走，好嗎？
12、I've got too much work to do我要做的工作太多了。
13、He reminds me of hirother他使我想起了他的弟弟。
14、Think carefully before you act三思而后行。
15、It appears to be a true story這故事似乎是真的。
16、She is a poser for the harp她是位寫豎琴曲的作曲家
17、Japan is to the east of China日本在中國的東部。
18、Don't forget to keep in touch別忘了堅(jiān)持聯(lián)系。
19、This iecause we feel pain這是因?yàn)槲覀兡芨械教弁础?/p>
20、What do you desire me to do？ 你想要我做什么？
21、Walt invented the steam engine瓦特發(fā)明了蒸汽機(jī)。
22、I found him seated on the bench我發(fā)現(xiàn)他在椅子上坐著
23、I want to have a part—time job我想有一份兼職工作。
24、His father runs a restaurant他的父親經(jīng)營一家餐館。
25、I've got to start working out我必須開始做健身運(yùn)動(dòng)了。
26、Let's watch TV with a candle on咱們點(diǎn)上蠟燭看電視吧。
27、I have just finished the book我剛剛讀完這本書。
28、Take me to the airport，please請(qǐng)送我去機(jī)場。
29、We get to London this afternoon我們是今日午時(shí)到達(dá)倫敦的。
30、I have something to tell you我有事要告訴你。
31、It is not so easy as you think這事沒有你想象的那么簡單。
32、You look as if you didn't care你看上去好像滿不在乎。
33、This work itself is very easy這件工作本身很容易。
34、Her family are all music lovers她全家人都是音樂愛好者。
35、New China was founded in l年新中國成立。
36、Keep your temper under control不要發(fā)脾氣。
37、He is taller than I by ahead他比我高一頭。
38、He will do anything but work只要不是干活，他干什么都行。
39、A red tie will match that suit紅領(lǐng)帶會(huì)配那件衣服。
40、He knows English better than I他比我懂英語。
41、You should look at it yourself你應(yīng)當(dāng)親自看看它。
42、He neither smokes nor drinks他既不抽煙也不喝酒。
43、The sun es up in the east太陽從東方升起。
44、I am busy。How is your business？ 我很忙。你的生意做得怎樣？
45、My efforts resulted in nothing我的努力毫無結(jié)果。
46、Lying and stealing are immoral說謊和偷竊都是不道德的。
47、He found my lecture interesting他覺得我講課趣味。
48、I feel like eating an ice—cream我想吃一個(gè)冰淇淋。
49、All that glitters is not gold發(fā)閃光的不全是黃金。
50、Most games cost about that much大部分游戲差不多都是這個(gè)價(jià)錢。
51、I want to see the film again我真想再看一遍。
52、Talking with you is a pleasure和你談話很愉快
53、My false teeth are stuck to it我的假牙還在上邊呢！
54、He does everything without aim他做事都漫無目標(biāo)。
55、Please let me check the bill請(qǐng)讓我核對(duì)一下帳單。
56、He had a good many friends here他在這兒有很多朋友。
57、Your life is your own affair你的。生活是你自我的事。
58、The sweater is of good quality這件毛衣質(zhì)地很好。
59、Are you going to have a party？ 你要舉行聚會(huì)嗎？
60、Draw your chair up to the table把你的椅子拉到桌子旁邊來。
61、His talk covered many jects他的報(bào)告涉及很多課題。
62、Plenty of sleep is healthful充足的睡眠有益于健康。
63、Truth is the daughter of time時(shí)光見真理。
64、I smelled a smell of cooking我聞到了燒菜做飯的味道。
65、I lost the door key about here我在這附近掉了門鑰匙。
66、What ever I said，he'd disagree不論我說什么他都不一樣意。
67、I gave much time to the old car我在這輛破車上花了不少時(shí)光。
68、What do you think of this one？ 您覺得這個(gè)怎樣樣貌
69、He covered himself with a quilt他給自我蓋上一條被。
70、He broke his words once again他又一次違背了諾言。
71、We look forward to your visit期待您的光臨。
72、He is respectful to his elders他對(duì)長輩很恭敬。
73、He is in his everyday clothes他穿著平常的衣服。
74、He was trained to be a lawyer他被培養(yǎng)成一名律師。
75、I don't think much of the movie我認(rèn)為那電影不怎樣樣。
76、This car is in good condition這車性能很好。
77、They charged the fault on him他們把過失歸咎于他。
78、The price just covers the cost這個(gè)價(jià)格正好抵消成本。
79、He was efficient in his work他工作效率高。
80、He ran his horse up the hill他策馬跑上小山。
81、What you said was quite true你所說的完全貼合事實(shí)。
82、Aren't you concerned about it？ 難道你不擔(dān)心嗎？
83、I have my hair cut every month我每個(gè)月都理發(fā)。
84、My parents want me to go abroad我父母想讓我出國。
85、I was late for work yesterday， 我昨日上班遲到了。
86、You can either stay or leave你或者留下或者離開。
87、We are divided in our opinions我們意見分歧。
88、She haeen collecting stamps她一向收集郵票。
89、He led them down the mountain他帶他們下山。
90、I don't have any cash with me我身上沒帶現(xiàn)金。
91、A wet road is usually slippery潮濕的路往往是滑的。
92、Thanks for your flattering me多謝你的夸獎(jiǎng)。
93、He resolved to give up smoking他決心戒煙。
94、Who ever es will be weled來的人我們都?xì)g迎。
95、The teacher got a little angry教師有點(diǎn)生氣了。
96、He is only about five feet high他大概僅有五英尺高。
97、The eggs are sold by the dozen雞蛋按打賣。
98、I'm sorry to have bothered you對(duì)不起，打擾你了。
99、Example ietter than precept身教勝于言傳。
100、I'm not guessing，I really know我不是在猜想，我真的明白。
做好口語表達(dá)口才溝通的方法一、設(shè)計(jì)固定溝通渠道，形成溝通常規(guī)
這種方法的形式很多，如采取定期會(huì)議、報(bào)表、情況報(bào)告，互相交換信息的內(nèi)容等等。
做好口語表達(dá)口才溝通的方法二、溝通的內(nèi)容要確切
溝通內(nèi)容要言之有物，有針對(duì)性，語意確切，盡量通俗化、具體化和數(shù)量化;要避免含糊的語言，更不要講空話、套話和廢話
做好口語表達(dá)口才溝通的方法三、平等原則
在人際交往中總要有一定的付出或投入，交往的兩個(gè)方面的需要和這種需要的滿足程度必須是平等的，平等是建立人際關(guān)系的前提。人際交往作為人們之間的心理溝通，是主動(dòng)的、相互的、有來有往的。人都有友愛和受人尊敬的需要，都希望得到別人的平等對(duì)待、人的這種需要，就是平等的需要。
做好口語表達(dá)口才溝通的方法四、提倡平行溝通
所謂平行溝通是指車間與車間、科室與科室、科室與車間等在組織系統(tǒng)中同一個(gè)層次之間的相互溝通。有些領(lǐng)導(dǎo)者整天忙于當(dāng)仲裁者的角色而且樂于此事，想以此說明自己的重要性，這是不明智的。領(lǐng)導(dǎo)的重要職能是協(xié)調(diào)，但是這里的協(xié)調(diào)主要是目標(biāo)的協(xié)調(diào)、計(jì)劃的協(xié)調(diào)，而不是日�；顒�(dòng)的'協(xié)調(diào)。日常的協(xié)調(diào)應(yīng)盡量鼓勵(lì)平級(jí)之間進(jìn)行。
做好口語表達(dá)口才溝通的方法五、誠心誠意的傾聽
有人對(duì)經(jīng)理人員的溝通做過分析，一天用于溝通的時(shí)間約占70%左右，其中撰寫占9%，閱讀占16%，言談?wù)?0%，用于傾聽占45%。但一般經(jīng)理都不是一個(gè)好聽眾，效率只有25%。究其原因，主要是缺乏誠意。缺乏誠意大多發(fā)生在自下而上的溝通中。所以，要提高溝通效率，必須誠心誠意地去傾聽對(duì)方的意見，這樣對(duì)方也才能把真實(shí)想法說出來。
做好口語表達(dá)口才溝通的方法六、溝通要有認(rèn)真的準(zhǔn)備和明確的目的性
溝通者自己首先要對(duì)溝通的內(nèi)容有正確、清晰的理解。重要的溝通最好事先征求他人意見，每次溝通要解決什么問題，達(dá)到什么目的，不僅溝通者清楚，要盡量使被溝通者也清楚，此外，溝通不僅是下達(dá)命令、宣布政策和規(guī)定，而且是為了統(tǒng)一思想?yún)f(xié)調(diào)行動(dòng)。所以溝通之前應(yīng)對(duì)問題的背景，解決問題的方案及其依據(jù)和資料，決策的理由和對(duì)組織成員的要求等做到心中有數(shù)。
做好口語表達(dá)口才溝通的方法七、相容原則
相容是指人際交往中的心理相容，即指人與人之間的融洽關(guān)系，與人相處時(shí)的容納、包涵、寬容及忍讓。要做到心理相容，應(yīng)注意增加交往頻率;尋找共同點(diǎn);謙虛和寬容。為人處世要心胸開闊，寬以待人。要體諒他人，遇事多為別人著想，即使別人犯了錯(cuò)誤，或冒犯了自己，也不要斤斤計(jì)較，以免因小失大，傷害相互之間的感情。只要干事業(yè)、團(tuán)結(jié)有力，做出一些讓步是值得的。
做好口語表達(dá)口才溝通的方法八、提倡直接溝通、雙向溝通、口頭溝通
美國曾有人找經(jīng)理們調(diào)查，請(qǐng)他們選擇良好的溝通方式，55%的經(jīng)理認(rèn)為直接聽口頭匯報(bào)最好，37%喜歡下去檢查，18%喜歡定期會(huì)議，25%喜歡下面給寫匯報(bào)。另外一項(xiàng)調(diào)查是部門經(jīng)理們?cè)趥鬟_(dá)重要政策時(shí)認(rèn)為哪種溝通最有效，共51人可多項(xiàng)選則、，選擇召開會(huì)議做口頭說明的有44人，親自接見重要工作人員的有27人，在管理公報(bào)上宣布政策的有16人，在內(nèi)部備忘錄上說明政策的有14人，通過電話系統(tǒng)說明政策的僅有1人。這些都說明傾向于面對(duì)面的直接溝通、口頭溝通和雙向溝通者后多。
一個(gè)企業(yè)的領(lǐng)導(dǎo)者每天應(yīng)到車間科室轉(zhuǎn)轉(zhuǎn)，主動(dòng)問問有些什么情況和問題，多和當(dāng)事者商量。日本不主張領(lǐng)導(dǎo)者單獨(dú)辦公，主張大屋集體辦公，這些都是為了及時(shí)、充分、直接地掌握第一手資料和信息，不僅了解生產(chǎn)動(dòng)態(tài)，而且也能了解職工的土氣和愿望，還可以改善人際關(guān)系。某些工廠工人連車間主任和廠長都見不到，這不是成功領(lǐng)導(dǎo)者的形象。
克服溝通障礙不只是工作方法問題，更根本的是管理理念問題。發(fā)達(dá)國家的現(xiàn)代企業(yè)流行的“開門政策”、“走動(dòng)管理”，是基于尊重個(gè)人、了解實(shí)情、組成團(tuán)隊(duì)等現(xiàn)代管理理念，溝通只是這種理念的實(shí)現(xiàn)途徑。因此，如何克服溝通障礙，以及如何建立高效、通暢的溝通渠道，都不應(yīng)就事論事地解決，而應(yīng)站在管理理念和價(jià)值觀的高度，妥善地加以處理。
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