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職場(chǎng)談?wù)勫X(qián) Talk about money

時(shí)間:2022-08-01 09:39:44 職場(chǎng)英語(yǔ) 我要投稿
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職場(chǎng)談?wù)勫X(qián) Talk about money

  1. 如何說(shuō)最低消費(fèi)

職場(chǎng)談?wù)勫X(qián) Talk about money

  盡管菜單都已標(biāo)明最低消費(fèi),除非想被炒魷魚(yú),否則顧客問(wèn)起來(lái),還是得畢恭畢敬地回答“I'm afraid the minimum charge for any first order is ¥100”(我們的最低消費(fèi)是100元),而不能說(shuō):“菜單上有,您不會(huì)自己看呀?!”

  2. 如何拒絕降價(jià)

  如果沒(méi)有議價(jià)的余地,態(tài)度雖然要堅(jiān)定,但口氣仍要十分委婉:“We have but one price, sir.”(我們不二價(jià)的)或“Sorry we can't reduce the price, sir.”(很抱歉,我們沒(méi)辦法降低價(jià)格。)

  3. 如何拒絕小費(fèi)

  如果店鋪規(guī)定不能收取小費(fèi),你可婉拒顧客:“It's so kind of you, sir. But we can't accept your tips”(先生您太好了,不過(guò)我們不能收取小費(fèi))

  4. 如何說(shuō)明高/低價(jià)位

  一分錢(qián),一分貨。如果顧客抱怨價(jià)格太高,您可以說(shuō):“We have cheaper products if you want. But value depends on expense.”(如果您愿意,我們有更便宜的商品,但是一分錢(qián),一分貨。)

  5. 如何說(shuō)分期付款

  如今分期付款很流行,所以要學(xué)會(huì)說(shuō):“You can buy them by installment.”

  41. 如何解釋分期付款

  還要會(huì)解釋:“You pay a down-payment of five hundred dollars, and then, within a year, one hundred for each an every month.”(可以先付訂金500元,然后在一年內(nèi),每月付100元)

  6. 如何收取貨款

  如果是當(dāng)場(chǎng)付清貨款,就可能用到這個(gè)句子:“Could you pay at the Cashier's Desk?”(請(qǐng)到收銀臺(tái)付款。)

  7. 如何找零

  下列句子要活學(xué)活用:“Thirteen dollars and twenty cents from one hundred dollars leaves eighty six dollars and eighty cents. You might see if that''s all right, sir.”(收您100元,減去13元2角,應(yīng)找您86元8角,請(qǐng)點(diǎn)下數(shù)目。)

  8. 如何開(kāi)立發(fā)票、收據(jù)

  東西賣(mài)出后,并非萬(wàn)事大吉,開(kāi)發(fā)票、給收據(jù)、找零錢(qián)是一貫作業(yè),一句“Here's your receipt”過(guò)后,別忘了說(shuō)聲謝謝。

  9. 找錯(cuò)錢(qián)了怎么辦

  誰(shuí)都有出錯(cuò)的時(shí)候,這時(shí)態(tài)度一定要誠(chéng)懇:“I'm very sorry for the mistake”,然后再說(shuō):“Here's the right change.”(這才是要找您的零錢(qián)數(shù)。)

  10. 標(biāo)準(zhǔn)買(mǎi)單方式

  當(dāng)顧客問(wèn)你:“How much will this be”(多少錢(qián)?),你可以說(shuō)“Just a moment, please. I''ll calculate that for you.”(請(qǐng)等一下,我算算看。)

  11. 解釋稅率及服務(wù)費(fèi)

  顧客的疑慮多針對(duì)服務(wù)費(fèi)service charge(在國(guó)外還有稅率tax rate),您的說(shuō)明一定要明白無(wú)誤:“A 10% service charge have been added to your bill.”(賬單已經(jīng)加了10%的服務(wù)費(fèi)。)

  12. 如何議價(jià)

  如果愿意降價(jià),可以使用however來(lái)轉(zhuǎn)折語(yǔ)氣:“However,..., we can give you a discount.”(然而,由于……,我們可以給您打折。)

  13. 如何優(yōu)待熟客

  對(duì)熟客可以說(shuō):“Ordinarily we sell them for one hundred and fifteen dollars, but I''ll make a concession.”(我們一般要賣(mài)115元,但您可以優(yōu)惠。)

  14. 如何給新顧客打折

  對(duì)新顧客可以說(shuō):“I can manage to give you a discount of ten percent, deeming it as a kind of expenditure for advertisement.”(給您9折,當(dāng)作是宣傳費(fèi)吧。)

  15. 如何說(shuō)明價(jià)廉物美

  “It's indeed two-pence colored.”(真是價(jià)廉物美。)這句流行用語(yǔ)可是中外皆宜。

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