打電話時(shí)的商務(wù)英語(yǔ)口語(yǔ)
A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?
B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.
A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?
B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.
A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.
B:No problem.
A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.
Would you like to leave a message for her?
B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.
A:I'm sorry,I didn't quite catch that,could you please repeat the number?
B:No problem,my office number is 635-8799,Tell her to ask for extension 31.
A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?
B:Yes,and I represent Milford Insurance.
A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.
B:Thank you very much.
A：您好，感謝您致電布拉德福家庭公司。我是特蕾西，有什么需要我?guī)兔Φ膯?
B：你好，我想找你們的人力資源部主任詹金思小姐通話。
A：稍等，我去看看她是否在辦公室。請(qǐng)問(wèn)您是哪位?
B：我是米爾福德保險(xiǎn)公司的比爾伯頓，我想問(wèn)一下有關(guān)下周二我們見(jiàn)面的事。
A：謝謝你，伯頓先生。請(qǐng)您先等一會(huì)兒好嗎?我去看看她是否在辦公室。
B：沒(méi)問(wèn)題。
A：非常抱歉，詹金思小姐現(xiàn)在不在辦公室。她去吃午飯了。您愿意給她留個(gè)口信n-B9
B：好的，請(qǐng)她回辦公室后給我來(lái)電話。如果今天下午3點(diǎn)以前能與我聯(lián)系的話就再好不過(guò)了，打辦公室電話635-8799就可找到我。
A：對(duì)不起，我沒(méi)跟上，您能再重復(fù)一下電話號(hào)碼嗎?
B：沒(méi)問(wèn)題。我辦公室的電話是635-8799，然后再接31分機(jī)。
A：伯頓先生，不好意思。我想確認(rèn)一下您的名字是B-U-R-T-O-N嗎?
B：是的，我是米爾福德保險(xiǎn)公司的。
A：我會(huì)把您的'口信告訴詹金思小姐，讓她在今天下午3點(diǎn)以前給您回電話。
B：非常感謝。
1．Hello，thank you for calling Bradford and Sons．
2．This is Tracy speaking，how may I help you?
3．May I tell her who is calling?
4．Can you please hold for a moment?
5．I'll check to see if she is available．
6．Would you like to leave a message for her?
7．How may I direct your call?
8．I'd like to speak to someone about reservations．
9．I call help you with that．
10．When do you expect him back in?
11．Could you please spell your last name for me?
1．您好，感謝您致電布拉德福家庭公司。
2．我是特蕾西，有什么需要我?guī)兔Φ膯?
3．能告訴我您的名字嗎?
4，請(qǐng)您先等一會(huì)兒好嗎?
5．我去看看她是否在辦公室。
6．您愿意給她留個(gè)口信嗎?
7．您要轉(zhuǎn)接哪里?
8．我想找負(fù)責(zé)預(yù)訂房間的主管。
9．我就能幫您的忙。
10．你估計(jì)他什么時(shí)候能回來(lái)?
11．請(qǐng)拼一下您的姓，好嗎?
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