實(shí)用的商務(wù)英語(yǔ)作文匯編8篇
在我們平凡的日常里,許多人都寫(xiě)過(guò)作文吧,作文是人們以書(shū)面形式表情達(dá)意的言語(yǔ)活動(dòng)。你知道作文怎樣才能寫(xiě)的好嗎?以下是小編為大家整理的商務(wù)英語(yǔ)作文8篇,僅供參考,歡迎大家閱讀。
商務(wù)英語(yǔ)作文 篇1
International business is inseparable from the telephone, a convenient means of communication. Can your voice be courteous when your voice travels around the world through the microphone?
The charm of intonation, answering the phone in a clear and pleasant tone, shows the professional demeanor and amiable character of the speaker. Although your partner can't see your face, your joy or irritation will come through your voice. When you call, your tone should be smooth, soft and serene. Then, if you can talk to each other with a smile, it will make your voice more friendly and enthusiastic. Never chew gum or eat while you're on the phone.
The appropriate answer calls should be answered immediately after the second bell sound, should take the initiative to identify the company or department name and his name after politely greeting each other, do not pick up the phone and asked: “ Hello, who are you looking for? ” also, to call people need to leave a message should be clear to report the name, unit number, and a message in simple language. The end of the telephone conversation, usually made by the calling party, then politely said goodbye to each other. No matter what the reason for the telephone call, the party shall be responsible for the redial.
Telephone calls are most common in commercial complaints and cannot be answered in a timely manner. In order not to lose every opportunity to clinch a deal, some companies even make telephone calls to be within an hour of the provisions of the reply. Generally within 24 hours of the phone message to reply, if you call back, just in case the other party is not in, but also to leave a message, indicating that you have called back. If you really can not personally call back, you should entrust others agency.
Pay attention to the time difference. Make sure you know the time difference and the hours of work before you make a call. Don't make a phone call on the day off so as not to interfere with the rest of the day. Try not to call home even if the customer has told you the phone number at home.
The proper use of the phone in America you can sell the goods to a person be strangers to each other by telephone, while in Europe, Latin American and Asian countries, telemarketing or on the phone for a long time to talk business on the unacceptable. The best way to develop good business relationships is to negotiate face to face with customers, while the telephone is mainly used to arrange interviews. Of course, once the two sides have met, it is much easier to communicate with each other by telephone.
商務(wù)英語(yǔ)作文 篇2
Charm of intonation
Answering a phone in a clear and pleasant tone can show the speaker's professional demeanor and amiable personality.Although your partner can't see your face, your joy or irritation will come through your voice.When you call, your tone should be smooth, soft and serene. Then, if you can talk to each other with a smile, it will make your voice more friendly and enthusiastic.Never chew gum or eat while you're on the phone.
Decent questions and answers
The call should be answered immediately after the second bell rings
When the other party should take the initiative to identify the company or the name of the Department and its name, should not pick up the phone asked: “ Hello, who are you looking for? ” also, to call people need to leave a message should be clear to report the name, unit number, and a message in simple language.The end of the telephone conversation, usually made by the calling party, then politely said goodbye to each other.No matter what the reason for the telephone call, the party shall be responsible for the redial.
Telephone Message
In business complaints, it is most common to fail to return calls in a timely manner.In order not to lose every opportunity to clinch a deal, some companies even make telephone calls to be within an hour of the provisions of the reply.Generally within 24 hours of the phone message to reply, if you call back, just in case the other party is not in, but also to leave a message, indicating that you have called back.If you really can't call back personally, you should trust someone else.
Pay attention to jet lag
Before making a call, make sure the difference between the time difference and the working hours of each country. Don't make a phone call on the day off so as not to influence the rest of the day.Try not to call home even if the customer has told you the phone number at home.
Use the telephone properly
In America you can sell the goods to a person be strangers to each other by telephone, while in Europe, Latin American and Asian countries, telemarketing or on the phone for a long time to talk business on the unacceptable.The best way to develop good business relationships is to negotiate face to face with customers, while the telephone is mainly used to arrange interviews.Of course, once the two
商務(wù)英語(yǔ)作文 篇3
A number of employees clearly suffer from a lack of motivation as a result of dissatisfaction in one or more areas of their work. The key findings are outlined below:
Staff feel undervalued by the company, both on a financial and a personal level. It is generally felt that the companyˇs competitors offer higher levels of remuneration. The perception that the managers are unappreciative of staff efforts is particularly noticeable in the Sales Department.
Certain employees feel under-challenged. The company is clearly not exploiting its human resources.
There appears to be a breakdown of communication in the Production Department. The confusion and resultant ill-feeling towards managers has the potential to disrupt the production cycles.
Recommendations
We strongly recommend the following measures:
An evaluation of job profiles throughout the company to assess whether skills could be utilised more efficiently
A review of the current salary structure involving the comparison with similar organisations
It is also essential to investigate and take action regarding the communication in the Production and Sales Department.
商務(wù)英語(yǔ)作文 篇4
Business etiquette is made up of significantly more important things than knowing which fork to use at lunch with a client. Unfortunately, in the perception of others, the devil is in the details. People may feel that if you can't be trusted not to embarrass yourself in business and social situations, you may lack the self-control necessary to be good at what you do. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)
People are a key factor in your own and your business' success. Many potentially worthwhile and profitable alliances have been lost because of an unintentional breach of manners.
Dan McLeod, president of Positive Management Leadership Programs, a union avoidance company, says, "Show me a boss who treats his or her employees abrasively, and I'll show you an environment ripe for labor problems and obviously poor customers relations. Disrespectful and discourteous treatment of employees is passed along from the top."
The Solution
Most behavior that is perceived as disrespectful, discourteous or abrasive is unintentional, and could have been avoided by practicing good manners or etiquette. We've always found that most negative experiences with someone were unintentional and easily repaired by keeping an open mind and maintaining open, honest communication. Basic knowledge and practice of etiquette is a valuable advantage, because in a lot of situations, a second chance may not be possible or practical.
There are many written and unwritten rules and guidelines for etiquette, and it certainly behooves a business person to learn them. The caveat is that there is no possible way to know all of them!
These guidelines have some difficult-to-navigate nuances, depending on the company, the local culture, and the requirements of the situation. Possibilities to commit a faux pas are limitless, and chances are, sooner or later, you'll make a mistake. But you can minimize them, recover quickly, and avoid causing a bad impression by being generally considerate and attentive to the concerns of others, and by adhering to the basic rules of etiquette. When in doubt, stick to the basics.
The Basics
The most important thing to remember is to be courteous and thoughtful to the people around you, regardless of the situation. Consider other people's feelings, stick to your convictions as diplomatically as possible. Address conflict as situation-related, rather than person-related. Apologize when you step on toes. You can't go too far wrong if you stick with the basics you learned in Kindergarten. (Not that those basics are easy to remember when you're in a hard-nosed business meeting!)
This sounds simplistic, but the qualities we admire most when we see them in people in leadership positions, those are the very traits we work so hard to engender in our children. If you always behave so that you would not mind your spouse, kids, or grandparents watching you, you're probably doing fine. Avoid raising your voice (surprisingly, it can be much more effective at getting attention when lower it!) using harsh or derogatory language toward anyone (present or absent), or interrupting. You may not get as much "airtime" in meetings at first, but what you do say will be much more effective because it carries the weight of credibility and respectability.
The following are guidelines and tips that we've found helpful for dealing with people in general, in work environments, and in social situations.
It's About People
Talk and visit with people. Don't differentiate by position or standing within the company. Secretaries and janitorial staff actually have tremendous power to help or hinder your career. Next time you need a document prepared or a conference room arranged for a presentation, watch how many people are involved with that process (you'll probably be surprised!) and make it a point to meet them and show your appreciation.
Make it a point to arrive ten or fifteen minutes early and visit with people that work near you. When you're visiting another site, linger over a cup of coffee and introduce yourself to people nearby. If you arrive early for a meeting, introduce yourself to the other participants. At social occasions, use the circumstances of the event itself as an icebreaker. After introducing yourself, ask how they know the host or how they like the crab dip. Talk a little about yourself- your hobbies, kids, or pets; just enough to get people to open up about theirs and get to know you as a person.
Keep notes on people. There are several "contact management" software applications that are designed for salespeople, but in business, nearly everyone is a salesperson in some capacity or another. They help you create a "people database" with names, addresses, phone numbers, birthdays, spouse and children's' names; whatever depth of information is appropriate for your situation.
It's a good idea to remember what you can about people; and to be thoughtful. Send cards or letters for birthdays or congratulations of promotions or other events, send flowers for engagements, weddings or in condolence for the death of a loved one or family member. People will remember your kindness, probably much longer than you will!
商務(wù)英語(yǔ)作文 篇5
文體介紹
人員出訪,常常需要事先與要見(jiàn)面的人或公司進(jìn)行預(yù)約。這類(lèi)預(yù)約e-mail較易寫(xiě),只要做到清楚、簡(jiǎn)潔、禮貌就行。它一般包括下列內(nèi)容:
(1)請(qǐng)求約會(huì)并說(shuō)明原因。
。2)建議確切的約會(huì)時(shí)間和地點(diǎn)等。如果你的時(shí)間比較充裕,預(yù)約時(shí)可給出你可接受的時(shí)間由對(duì)方?jīng)Q定。
。3)請(qǐng)對(duì)方答復(fù)并進(jìn)行確認(rèn)。
回復(fù)這類(lèi)電子郵件可分為接受和拒絕兩種。接受的內(nèi)容一般有:表明來(lái)信收悉;表示接受;重述具體時(shí)間、地點(diǎn)等;表達(dá)希望會(huì)晤或感謝的心情。拒絕的內(nèi)容一般包括:表明來(lái)信收悉;說(shuō)明拒絕的原因;致歉。
當(dāng)要變更預(yù)約時(shí),應(yīng)說(shuō)明變更的原因,同時(shí)致歉。
實(shí)用范例
(1)
subject:requestforanappointment
dearmr。smith
iamscheduledtovisittheu。s。onbusinessattheendofthismonth,andwishtocallonyouatyourofficeonthatoccasion。
iwillbearrivinginwashingtononoraroundaugust20andstayingthereforaboutaweek。itwouldbeverymuchappreciatedifyouwouldkindlyarrangetomeetwithmeeitheronaugust22or23,whicheverisconvenientforyou。ifneitherisconvenient,couldyoupleasesuggestanalternativedatebyreturne-mail。
thankyouinadvanceforyourkindcooperation。iamlookingforwardtomeetingyouinwashingtonsoon!
sincerelyyours,
lilei
guangzhoutradingcompany
主題:請(qǐng)求約見(jiàn)
親愛(ài)的史密斯先生:
我預(yù)定這個(gè)月底出差赴美,希望屆時(shí)能到貴公司訪問(wèn)你。
我預(yù)計(jì)在8月20日或其前后抵達(dá)華盛頓,大約停留1周。若方便的話,望你能擠出時(shí)間在8月22或23日與我見(jiàn)面,我將十分感謝。假如這兩天都不行,請(qǐng)以電子郵件回復(fù)并告知其他日期。
先在此謝謝你的大力協(xié)助,期待不久在華盛頓與你見(jiàn)面!
你真誠(chéng)的
李蕾
廣州貿(mào)易公司
。2)
subject:urgent-needtochangeappointment
dearmr。zhang,
withregardtoourappointmenttovisityourchina’sfactoryonaugust2,iregretthatimustaskyoutochangethedatetoaugust3duetoanunexpectedmatterthatrequiresmypersonalattention。
i’mawfullysorryforthislast-minuterequest,butihopeyouwillbeabletomeetwithmeonaugust3ataround10:00am。ifyouarenotavailable,willyoupleaseletmeknowbye-mailasap?
hopethiswillnotcauseyoutoomuchinconvenience。thankyou。
商務(wù)英語(yǔ)作文 篇6
包裝Packing
Forward Bicycle Co. Ltd
987 Jiangnan Road, Kunshan, Jiangsu, China
Tel: (0520) 500000 Fax : (0520) 500001 Zip Code: 215300
February 1, 199#
Gulf Commercial Center
P. O. Box 376
Abu Dhabi
U. A. E
Attention : Mr. Y. Mohammed
Dear sirs,
The 12,000 cycles you ordered will be ready for dispatch by 17th December. Since you require them for onward shipment to Bahrain, Kuwait, Oman and Qatar, we are arranging for them to be packed in seaworthy containers.
Each bicycle is enclosed in a corrugated cardboard pack, and 20 are banned together and wrapped in sheet plastic. A container holds 240 cycles; the whole cargo would therefore comprise 50 containers, each weighing 8 tons. Dispatch can be made from our works by rail to be forwarded from Shanghai harbour. The freight charges from works to Shanghai are US$80 per container, totally US$4.000 for this cnsignment, excluding container hire, which will be charged to your account.
Please let us have your delivery instruction.
商務(wù)英語(yǔ)作文 篇7
To: Willian Huang, Department of General Affairs
From: Joseph Liu, Director of Personnel
Subject: Work Transfer
Date: July 15, 199-
I think, Mr. Huang, the Director of your Department has already talked to you about the change in your work. We have arranged to appoint you as section supervisor in the Security Department at a salary of US$** a month (20% increase) as from Tuesday, August 1, 199-. In your new post, you will be responsible to Mr. Francis Yang for the work of night shift employees in the department.
Your eight years of loyal service in the General Affairs Department have been appreciated by the leadership of the company. Your transfer is completely due to the need of company. You have known that many thefts have recently taken place that have caused heavy losses to our company. We trust that with your appointment to this post, the security work will be greatly strengthened.
Please write to confirm that you will accept this appointment.
商務(wù)英語(yǔ)作文 篇8
收到一封信,收信人首先注意到的是信的格式。美觀整潔的書(shū)信格式會(huì)給收信人留下深刻的印象。
標(biāo)準(zhǔn)的商業(yè)書(shū)信由以下三個(gè)部分組成:
1·信頭
2·信文
3·信尾
信 頭
在信和傳真中,信頭所占頁(yè)面一般不超過(guò)三分之一。
1發(fā)信人地址
一般來(lái)說(shuō),商業(yè)書(shū)信的首頁(yè)都使用印有公司抬頭的信箋,抬頭上標(biāo)明公司名稱、地址、電話和傳真號(hào)碼。傳真也一樣,信箋上印有抬頭,并采用固定的信頭格式。
傳真發(fā)信人的地址位于傳真紙頁(yè)首固定的信頭格式內(nèi)。
2發(fā)信日期
日期的書(shū)寫(xiě)有以下兩種模式:“12 June 1998”[日-月-年]或“June 12, 1998”[月-日-年]
日期不能縮寫(xiě),序數(shù)詞不能使用縮寫(xiě)形式,月份也不能縮寫(xiě)。
3收信人地址
收信人地址包括收信的全名和職銜,以及公司的全稱和地址。禮貌性的稱呼要使用得當(dāng)。
傳真中收信人地址一般打在信頭格式相應(yīng)的空格內(nèi)。
5指定收信人姓名
在商業(yè)書(shū)信和傳真中,指定收信人姓名這一欄現(xiàn)已不常用。收信人地址的首行已經(jīng)寫(xiě)明收信人姓名,因而不一定需要專(zhuān)門(mén)指定收信人姓名這一欄。
如果要使用指定收信人姓名這一欄,就要從頁(yè)面左邊空白處寫(xiě)起,在收信人地址下面空兩行。
6稱 呼
商業(yè)信件和傳真常用以下方式開(kāi)頭:
·Dear Mr/Mrs/Miss/Ms Wang(表示寫(xiě)信人知道收信人的`姓名和性別);
·Dear Sir或Dear Madam(表示寫(xiě)給一位有具體職銜的人,如Sales Manager,
Chief Accountant等,而且寫(xiě)信人知道對(duì)方的性別);
·Dear Sir or Madam(表示寫(xiě)給一位有具體職銜而寫(xiě)信人又不知其性別的人);
·Dear Sirs (表示寫(xiě)給一家公司,沒(méi)有明確的收信人)。
稱呼中的第一個(gè)單詞和其他所有名詞的第一個(gè)字母均須大寫(xiě)。
7事 由
寫(xiě)明事由可以使收信人對(duì)信件或傳真的內(nèi)容一目了然。
信 文
全齊頭式(full-blocked)書(shū)信,每個(gè)段落都從左邊空白處開(kāi)始寫(xiě)起,右邊空白處必須盡量對(duì)齊,不能把單詞斷開(kāi)。
在齊頭式書(shū)信或傳真中,信文也是從左邊空白處開(kāi)始寫(xiě)起,在事由下面空一行。
信 尾
傳真的信尾一般都很簡(jiǎn)短(通常只有結(jié)尾敬辭和署名),而書(shū)信的信尾內(nèi)容則相對(duì)較長(zhǎng)。
結(jié)尾敬辭
一般來(lái)說(shuō),書(shū)信和傳真結(jié)尾敬辭都使用“Yours sincerely”或“Yours faithfully”。稱呼為“Dear Mr/Mrs/Miss/Ms…”時(shí)結(jié)尾用“Yours sincerely”。稱呼為“ Dear Sir/Sir or Madam/Sirs”時(shí)結(jié)尾則用“Yours faithfully”。
信末簽名
寫(xiě)信人既可代表本人簽名,也可代表公司簽名。如:
Yours faithfully
For precision Airconditioning Co (Pte) Ltd
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