英語(yǔ)銷售實(shí)習(xí)報(bào)告
從理論走上實(shí)踐，將理想化為現(xiàn)實(shí)需要我們認(rèn)真的對(duì)待工作和生活，銷售工作的意義在于將知識(shí)運(yùn)用實(shí)際，生活的本質(zhì)在于不斷超越自我的`工作。現(xiàn)在是小編為您整理的英語(yǔ)銷售實(shí)習(xí)報(bào)告，希望對(duì)您有所幫助。
英語(yǔ)銷售實(shí)習(xí)報(bào)告1
First, into Suning, and feel the take-off enterprise development culture
Suning Appliance was founded in December 26, 1990, from the previous single selling air conditioning products to today's 3C (home appliances, computer, communication); home appliance retail chain enterprises, homeopathy into real estate and hotel, golf and other related industries in the department chairman under the leadership of Mr. Zhang Jindong; in the joint efforts of all staff, formed a unique enterprise culture. Now, Suning Appliance Market Value of 50 billion 831 million yuan, the retail industry and Chinese way ahead in the private sector, through 20 years of struggle, enterprises in 27 provinces and municipalities, more than 100 city has nearly 1300 stores, the number of employees more than 1XX0. At the same time, Suning Appliance Ministry of commerce is focusing on cultivating the "top 20 conglomerates, Suning currently operating items include air conditioning, ice wash, color TV, audio, small appliances, communication, computer, digital eight categories, nearly one thousand brands, about 200000 specifications. Now Suning stores service as the cornerstone of each into a prefecture level city, Jiangsu Ningdu supporting the construction of logistics distribution center, customer service centers and customer service center, providing retail distribution services convenient for consumers, comprehensive and professional appliance installation and maintenance service, warm and thoughtful service consultation and visit, Suning electrical wholeheartedly to provide consumers with full professional services sunshine.
Two, experience entity marketing, participate in management, proceed from theory to practice (content of practice)
1. familiar with the market trading rules, clear the process of commodity transactions. Into the work in the store when the first to carry out their own a rotation arrangement, from pre-sales to customer service, from the store to the warehouse, to carry out the work of the master. In the operation process, accurately grasp the marketing rules and the status quo, timely learning enterprise culture, enterprise of relevant provisions of government attention; at the same time the merchandise strict price control, continue to carry out market research, repeated systematic knowledge of commodities. Of course, in the process of marketing, follow the principle of honesty and trustworthiness, mastery over all aspects of commodity trading required attention to the whole process of the transaction clearly in mind (such as different payment methods, different delivery methods, different trading patterns and different government subsidy standard, etc.) in this series the standard, we should deal with the targeted. At the same time, all the known information should be timely feedback to the higher ups, communicated to other factories to promote employees, so that the information is open and transparent, for the latter stage of the normal and orderly conduct of commodity trading process to pave the way. In the flow of transactions, we always adhere to the "speed transfer truth, smile, highlighting service" purpose, so that the late customer maintenance and management, can be exhaustive, timely handling unexpected events. As we become familiar with the whole process, we strive to make any sales step in place and make it more clear, procedural, structured and systematized.
2., grasp the development trend of the industry, conform to the trend of the times, keep pace with the society, from theory to practice. In the arrival of responsibility and obligation, we should learn to adapt to the social status of early cognitive, social situation, leadership and personnel of the enterprise through the store to train us, let us feel the importance of work experience and ability. So, we practice content also covers the transformation of the ideological level, from the previous to the present unsuspectingly, at a loss duty is steadfast, requires constant innovation; in order to have a more skilled ability, we should know the knowledge is constantly strengthen the enterprise should be in the state of knowledge and products; the provisions of the relevant products, we also need to keep in mind. In the high-speed development of the era, informatization, diversified and all-round talent concern; independent stage of life, we started to go from theory to practice, get rid of the shackles of our campus life; therefore, we have to perform their campus life commitment, let oneself quickly into the social life, learn to live, a an extension and expansion is superior to our leaders practice content. To accurately grasp the development of new business, the development and innovation of the enterprise information sync up, familiar with the industry (such as the United States) development trend, combined with the development trend of the overall thinking, and strive to be their sales in this module to carry out the work carried out orderly.
3., service oriented strategic marketing, with passion activities for strategic deployment. In Suning stores work, to learn to really sincere sunshine services, according to their own local analysis, through layers of analysis and thinking, to find the best entry point of marketing. In the process of marketing, we follow the four basic principles of sales: three meters principle; regional responsibility system; sunshine service principle; the first principle of reception responsibility system. It is because of this four basic principles as guidance, in order to make our sales in eight steps (waiting for customers, customer contact, customer inquiry, real-time introduction, product recommendation, related sales deal and thanked the customer) to carry out arranged in good order. At the same time, know through the poll for each promotion of our interns and into the area of campus, and other enterprises, to formulate the corresponding characteristics of the activities, every weekend or holidays, according to higher sales of our information and feedback, make corresponding hot through promotional activities, buy gifts, the buy back campaign to stimulate consumption. meanwhile
英語(yǔ)銷售實(shí)習(xí)報(bào)告2
First, the purpose of internship
Students will learn the professional knowledge in social practice, to further improve the professional skills, to deepen understanding of the knowledge of the students will learn the theoretical knowledge to practical work, enhance the independent analysis of the students' ability of organization and management, and problem solving ability, practical ability and market forecast analysis of the ability of comprehensive ability. Through the graduation practice understanding of social contact, improve social skills, learning good employees excellent quality and professionalism, quality training, into social work early, the transition from school to society to adapt to the society, lay the foundation for future work.
Two, internship time
XX, x, X - XX x x
Three, internship site
Guang'an Huafeng Electric Appliance Co., Ltd. Changhong air conditioner counter
Four, internship content
Mainly in the store sales of Changhong air conditioning, sometimes according to plan activities were sent out to do field publicity, learning to understand the company's nature, sales skills, team spirit, etiquette and other aspects of knowledge. Master product knowledge, by contrast to the Changhong air conditioner to understand and with other products, good reputation and outstanding advantages of the company of Changhong air conditioning, sell products to customers, and to sell products, using sales skills, complete company assigned tasks.
During my internship, I came into contact with some office supplies, such as fax machines, shredders, printing copiers, scanners, etc., and mastered the basic operation of these machines.
Five, internship experience
At the beginning of the work, if the most familiar with the product and do some odd jobs for me, just enter the strange environment will inevitably be some does not adapt, but also every day standing, not sitting, just began to work a few days all the pain, I feel very angry, even a little regret to choose sales work also, don't know if I can survive. Fortunately most of my colleagues are good, colleagues friendly smile to relieve my pain, sometimes they will tell you some experience and experience they had participated in the work experience, first in store sales but to stand for several hours to adapt, can also see the data transfer to be familiar with products attention to is also very happy to get their guidance, not in the sales skills you don't expect others to be what you teach, is he needed careful understanding to explore, to become their own sales skills, sometimes feel like in a big family, happy happy cooperation. But sometimes see them grab one acrimony, cool heart. As long as not to promote their own interests, usually get along with each other is very polite, no matter big or small, must say thank you. For me, a very rare student, I was given a class of etiquette.
Stepping on society, we deal with all kinds of people. There is no pure friendship in school, really miss campus life, although I know there are a lot of workplace intrigue happens, there are a lot of workplace unspoken rule, so just out of school for me to adapt as soon as possible, in order to better development.
My company is selling Changhong air-conditioning TV, but also sell other brands of small appliances, washing machine, refrigerator, microwave oven, I mainly sell Changhong air-conditioning, air conditioning as a sales staff, the most basic is to sell their own products by heart, to understand the needs of customers when communicating with customers, according to customer demand for product recommendation, recommend suitable machine for customers such as: customers want to buy a cheaper hook in his small shop, the refrigeration area of 20 square meters, you will not be able to recommend a more than 10 thousand cabinet to him, do not say first price, customer store in terms of area occupied by the cabinet space, even if you say again good, the customer is not willing to buy. There is also understanding of customer demand, "hell, nonsense, people speak people", as long as the starting point is good, there will be opportunities, the most important products sold to customers. Adopt different marketing strategies according to the customer, these are usually in other sales personnel and sell the products in the next late experience summary. Although the beginning of my sales job is odd jobs, but in the process of middle school to many odd jobs, quickly familiar with the operation of the company and the customer service service, order system, familiar with the operation and staff of various departments. This will be very helpful for future work.
So in the side of odd jobs, while self-study under the condition of sales from zero to increase gradually, slowly worked out their own sales, is to understand customer needs, "said hell lies, people see that if" adopt different marketing strategy according to the situation, to achieve the purpose of sale. Also the wind blows, because the work no one will take the initiative to teach you step by step how to do, on its own initiative, others can only give you some advice, the rest still need to learn to understand and rely on their own. When you have nothing to do, you are familiar with the product knowledge in the shop, so that customers can ask what they can, give a good impression to the customer, and also smile service to solve the customer's needs. Grasp the sense of propriety, what should be said, what should not be said, to know fairly well.
"The hero in the world are a reminder of my generation, immediately into the political arena" the transition from school to society, close contacts of people completely changed the role of the teacher become the boss,
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銷售實(shí)習(xí)報(bào)告06-08