應(yīng)對(duì)電話面試技巧
雇主一但看中了你的履歷表,當(dāng)然就會(huì)馬上與你聯(lián)絡(luò)了。用電話通知是最方便有效的工具。在約你來(lái)面試之前,資方可以先透過(guò)電話,聽(tīng)你的聲音、音調(diào)、語(yǔ)氣態(tài)度、稱(chēng)呼、用字等來(lái)初步判斷你的個(gè)性;如下是小編給大家整理的應(yīng)對(duì)電話面試技巧,希望對(duì)大家有所作用。
Create a checklist.
列出一份清單。
Review the job posting and make a list of how your qualifications match the hiring criteria. Have the list available so you can glance at it during the interview. Also have a copy of your resume in clear view, so you don't have to remember what you did then.
重新瀏覽招聘公告,然后列一份清單,寫(xiě)下自己符合招聘標(biāo)準(zhǔn)的資格技能。隨手準(zhǔn)備一份清單,在面試的過(guò)程中就能方便查看。同時(shí)還要準(zhǔn)備一份方便查看的個(gè)人簡(jiǎn)歷,那么你就不必死記自己的經(jīng)歷了。
Research the job and the company.
對(duì)職位和公司進(jìn)行資料搜集。
Take some time to research the job and the company. The more prepared you are for the interview, the smoother it will go.
花點(diǎn)時(shí)間對(duì)職位和公司做點(diǎn)資料搜集。你的準(zhǔn)備工作做得越充分,面試的過(guò)程就越順暢。
Prepare for phone interview questions.
準(zhǔn)備好回答電話面試的問(wèn)題。
Review answers to typical phone interview questions and think about how you're going to respond.
回顧一些經(jīng)典的電話面試問(wèn)題的答案,然后構(gòu)思自己的回答。
Use a land line.
使用電話座機(jī)。
Unless your cell phone service is 100% all the time, use a land line instead of a cell phone.
除非你的手機(jī)服務(wù)總能全程在線,否則你最好使用座機(jī)而不是手提電話。
That way you won't have to worry about dropped calls and getting disconnected.
這樣你就不必?fù)?dān)心錯(cuò)過(guò)了對(duì)方的來(lái)店和失去聯(lián)系了。
Turn off call waiting.
關(guān)閉呼叫等待功能。
If you have call waiting turn it off. The beep of an incoming call is distracting and can make you lose your focus.
如果你有呼叫等待的功能,那么請(qǐng)關(guān)閉它。來(lái)電的鈴聲會(huì)造成干擾還會(huì)讓你分心。
Get rid of the distractions.
排除干擾。
Interview in a private quiet space. That means securing a babysitter if you have small children at home and kicking the dog, the cat, and the rest of the household members out of your interview space.
請(qǐng)?jiān)谝粋(gè)私人安靜的空間進(jìn)行面試。這樣就意味著如果你的家里有小孩就要找保姆照顧好,還要把小貓小狗,以及所有家庭成員排除在你的面試空間之外。
Have a glass of water nearby.
身邊放著一杯水。
There isn't much worse than having a tickle in your throat or a cough starting when you need to talk on the phone. Have a glass of water handy so you can take a quick sip if your mouth gets dry or there's a catch in your throat.
在電話里聊天的時(shí)候,沒(méi)有什么比喉嚨癢或者忍不住咳嗽更難堪的了。所以在身邊放一杯清水,在你嘴巴干澀或者喉嚨有點(diǎn)問(wèn)題的時(shí)候就可以拿來(lái)喝一口。
Take notes.
做筆記。
It's hard to remember what you discussed after the fact, so take brief notes during the interview.
你無(wú)法記住所有討論的內(nèi)容,所以在面試的過(guò)程中可以做簡(jiǎn)短的筆記。
Focus, listen, and enunciate.
專(zhuān)注,傾聽(tīng),并清晰表達(dá)。
It's important to focus on the interview and that can be harder on the phone than in-person. Be sure to listen to the question, ask for clarification if you're not sure what the interviewer is asking, and speak slowly, carefully, and clearly when you respond. It's fine to take a few seconds to compose your thoughts before you answer.
在面試的時(shí)候保持注意力集中是非常重要的,而在電話面試的過(guò)程要做到這點(diǎn)其實(shí)比親自面試更困難。所以要確保自己能夠聽(tīng)清楚對(duì)方的問(wèn)題,如果你不清楚面試官的提問(wèn),可以請(qǐng)求對(duì)方稍作解釋?zhuān)⑶一卮鸬臅r(shí)候要把語(yǔ)速放慢,保持謹(jǐn)慎而清楚地表達(dá)。在回答問(wèn)題前,花幾秒來(lái)組織答案也是沒(méi)有問(wèn)題的。
Pay attention to body language.
請(qǐng)注意肢體語(yǔ)言。
This might sound strange, but your body language matters on the phone almost as much as it does during a face-to-face meeting. Focus on the interviewer, smile, and think positive. You'll make a better impression.
雖然這聽(tīng)起來(lái)很奇怪,但是你在電話里的肢體語(yǔ)言幾乎跟面對(duì)面的面試同等重要。你要把注意力放在面試官上,保持微笑并積極地思考問(wèn)題。這樣你就可以給對(duì)方留下更好的印象。
Multi-task.
一心多用。
This won't work for everyone, but if you can multi-task have the company's website open in your browser, so you can quickly check for company information if it comes up in the conversation.
這一點(diǎn)并非適用于所有人,但如果你具備這種能力,你可以在瀏覽器打開(kāi)這家公司的網(wǎng)站,那么在面試過(guò)程中如果遇到相關(guān)的問(wèn)題就可以迅速瀏覽了。
Have questions to ask the interviewer ready.
準(zhǔn)備好提問(wèn)。
Be prepared to respond when the interviewer asks whether you have any questions for him or her.
準(zhǔn)備一些問(wèn)題,如果面試官詢(xún)問(wèn)你是否有疑問(wèn)的時(shí)候就可以提出來(lái)。
Follow up after the phone interview.
后續(xù)工作。
Ask for the interviewer's email address, if you don't already have it. Send out an email thank you note immediately, thanking the interviewer and reiterating your interest in the job. Use your thank you note as a way, as well, to provide information on anything regarding your qualifications you didn't get a chance to mention during the phone interview.
如果你沒(méi)有面試官的電子郵箱地址,請(qǐng)求對(duì)方告訴你。面試后要即時(shí)向?qū)Ψ桨l(fā)送感謝信,感謝面試官并再次表達(dá)你對(duì)這個(gè)職位的興趣。同時(shí)你也可以把感謝信當(dāng)作一種信息補(bǔ)充的形式,把電話面試過(guò)程中無(wú)法提及的關(guān)于個(gè)人資格技能的內(nèi)容給對(duì)方補(bǔ)充完整。
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