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空中乘務員英語面試問題
空中乘務員的主要的職責是在民航飛機上確保乘客旅途中的安全和舒適。下面是關于空中乘務員英語面試問題，希望可以幫到您!
空中乘務員英語面試問題
1、Can you work under pressure?or Were you ever under a great deal ofpressure?
是的，我可以!因為我在讀大學期間，曾經(jīng)擔任過校體育部的副部長，學校舉辦的很多活動都是由體育部來組織的，所以已經(jīng)習慣了在強壓下工作，令我印象最深的是校運動會，那可是學校的大型活動，基本上從頭至尾都是有體育部自己操辦，包括很多的細節(jié)，例如要安排好每個班級的位置，運動會開幕式的入場順序，各項比賽的時間安排等等。
Yes, I can! Because when I was in college, I served as the vice minister of the sports department. And thereare a lot of activities which are held by the sports department. So I have accustomed to working under strong pressure. I am most impressed that theschool sports meeting,which is one of the most large-scale activities in my college, basically it is made arrangements by the sports department from startto finish. It includes many details, Such as arranging the location of eachclass, arranging the order of admission to the opening ceremony,arranging the time of every kind of competitions and so on. So I believe I can .
2、What is your greatest strength? What are your assets?
我最大的優(yōu)勢是堅強的意志力和超強的耐力，當然這是后天訓練出來的結(jié)果，因為我是名長跑運動員，在以前大大小小的比賽中，無論自己有多累，我都會對自己說，你要堅持下去，你現(xiàn)在是在跑道上，你必須用跑的形式來結(jié)束這場比賽，你不可以停下來，如果你停下來你就失敗了，你就是個十足的失敗者，自己都會瞧不起自己。但是如果我沒有放棄，即使我是最后一個跑過終點線的人，我同樣會為自己感到驕傲和自豪，因為我戰(zhàn)勝了自己。
My biggest advantages are my strong willand endurance to the things I like, OF course, they are not natural. I was along-distance runner in the past. And while I was running in the runway, nomatter how tired I was, I would never stop running I would tell to myself thatI can not stop. If I stop, I will be a real loser. On the contrast, if I insiston running to finish the competition, even though I am the last runner toacross the finish line, I will still fell proud of myself. Because I won myself.
3、What is your greatest weakness?
我最大的缺點就是我有點固執(zhí)，我總有我自己的想法，只有當我碰壁的時候我才會考慮別人給我的建議，但是就是因為我的這份固執(zhí)，這份執(zhí)著，才讓我鍛煉了我堅強的意志，不屈不撓的性格。
My biggest drawback is that I am a little stubborn. I am alwaysinsisting on my own opinion. I will not consider other’s advice until I foundthat I run against the wall.. But because of my stubbornness, I become a personwho have strong will and indomitablecharacter.
4、What have you done to correctyour weaknesses?
我想我會在做每件事情之前，好好斟酌身邊的人給我的意見，來找到一個最好的解決方法。
At present, I will consider the advice which is given by thepeople around me first and find the best way to solve the problems.
5、Have you ever failed?
我覺得我是在失敗的陪伴下長大的，是失敗讓我看清楚通往成功的那條路，只有錯過才能更深刻的理解什么是對的，我一直認為人的一生如果太順利的話反而不是件好的事情，安逸的生活會讓人變得脆弱，不堪一擊，所以失敗是我人生中最總要的老師之一。
In fact, I was growing upaccompanied by the failures. It is failures which leads me to success. Onlyafter the mistakes, I can understand the right things better. I have alwaysthought that it was not good if one's life always goes well. An easy life canlead people to become fragile and vulnerable, so failure is one of the most important teachers in mylife.
6、 What is your biggest failure?
太過自信結(jié)果導致自己慢慢變成了自負，覺得自己很聰明，結(jié)果聰明反被聰明誤。記得上中學的時候，期末考試前大家都在緊張的復習中，我按照自己的方法進行復習，忽略了老師所講的重點，考試成績很不如意，這給了我重重的一擊，它啟示我聽從有經(jīng)驗的人的指點會讓自己少走很多彎路。
My biggest failure was that Iwas too confident to succeed. When I was in the middle school, all the studentswas preparing for the final exam. I also managed to reviewing all the courses.But I reviewed in my own way and ignored the importance which is given by myteachers. So I got a bad result in the exam. This bad result hit me greatlywhich made me know that I should regard other’s experience as the sun which cantake me to the brightness.
7、How do you handle failure?
當自己失敗時，要學會及時調(diào)整自己的心態(tài)，千萬不能讓自己灰心喪氣，要把這次失敗看成是又向成功邁進了一步，要及時找出失敗的原因，總結(jié)經(jīng)驗，不要兩次都犯同樣的錯誤。
At present, I have learned how to facefailures. I will adjust my attitude well when facing failures. I should regardthe failures as a further step to the success. And find the reasons forfailures to make sure that I will not make the same mistake any more.
8、How do you handle change?
世界無時無刻不在變化，沒有什么東西是一成不變的，包括自己，人總要學著長大，吸取好的東西，改到自己壞的習慣，這樣才可以稱作是人生的蛻變!
There is nothing that will always keep thesame in the world. In fact all the things are changing with the time passage.,including me. I need to learn the good things and change my own bad habits withgrowing up. This is so called the transformation of life.
When you are in charge, how do you motivatepeople?
9、When you are in charge, how do you motivate people?
要想激勵自己的員工更努力的工作，首先要讓員工體會到，員工和企業(yè)是利益共同體(Community of interests)，是彼此共同進退的關系，我們共同努力的目標只有一個，讓企業(yè)變得更強大;其次，因為每個人都有不同的需求，所以還要了解什么是他們目前最需要的，如何讓他們的需求得到最大的滿足，以此來激勵員工更努力的工作。
To motivate the employees towork harder, on the one side we should make the employees understand that theinterests of employees and enterprises are the Community. In fact the employeesand the enterprises have to make progress together. We should work hard to makeour enterprise to become stronger, so that we also will benefit more. On theother side, we should manage to know about the need of the employees and tosatisfy them. If the employees are satisfied with the company, they will workharder.
10、Describe a time when you resolved a conflict?or How do you handleconflict?
當有沖突發(fā)生，一般都是因為兩個人的意見不一致，而且對于有些事情根本沒有誰對誰錯，所以沖突發(fā)生后，我會站在對方的立場來看問題，找到彼此都能接受的看法。但基本上當我發(fā)現(xiàn)兩個人的想法不一致的時候，我會換另外一個話題，來避免矛盾的發(fā)生。
Conflict may appear when twopeople do not agree with each other. And for some things, we can not tell whois right or wrong. So when the conflict appears, I will consider other’s viewfirst and then to find a point of view which can be accepted by each other. Butbasically I will change into another subject to avoid the conflict.
Previous Employment
11、What is the hardest thing you ever did in your current job?
當我是發(fā)自內(nèi)心想要去做的工作，我不會覺得有什么工作是困難的，相反如果覺得某份工作做起來覺得很難的話，多半是因為對這份工作不感興趣，已經(jīng)厭倦了，再簡單的工作都會覺得很困難。就像我之前做過一份推銷員的工作，推銷保健品，有人會覺得推銷一件產(chǎn)品真的很難，但我不這么認為，當我看到人們從對這個保健品全然不知到經(jīng)過我的講解后都愿意去購買的時候，我就會很自豪，而且我也很愿意去嘗試用各種方法來增強我的說服力去讓人家來購買我的產(chǎn)品，我覺得我的自我價值得到了體現(xiàn)。
If I like the job, I do not think there will be any difficulties in the job. On the contrast, If I think this job is difficult, the main reason for that is that I am not interested in it. If I do not like this job, even though the job is easy, I will also feel difficult too. Just like before, I was a salesman of health care product. Some people think that it is difficult to sell a product. But I do not think so. I would like to make people know something about the product by my introduction.And I will be proud if the people buy them because of my persuading. And I alsolike to increase my power of persuading in many different ways so that I canfeel my self-esteem.
12、Do you consider yourself a loyal employee?
當我真正喜歡上一個職業(yè)的時候，我會是這個企業(yè)里最忠誠的員工之一。我會把我所有的精力投入到工作當中去，我會把我的一生奉獻給這個企業(yè)。
If I really love the career Ichoose, I will be one of the most loyal employees in the enterprise. I will putall my energy in to the work and devote my life to the company.
13、What did you like about your last job? Or What have you learned from previous jobs?
你覺得你以前的工作好在哪里?
以前我是一名推銷員，它讓我慢慢體會到我在這個社會扮演著怎樣的角色，教會我這樣一剛畢業(yè)的大學生如何從大學校園走向社會，教會了我如何成為一個服務型人員來服務這個社會。讓我深刻體會到服務行業(yè)的宗旨：顧客就是上帝。
I was a salesman in the past.It was my first job which makes me know that the role I play in the society.And it also teach me how to become a service-oriented staff in the world. Ideeply appreciate the purpose of the service sector: Customer is God.
14、What did you dislike about your last job?
沒有發(fā)展空間，我不能一輩子只做推銷員，我有我自己的人生理想，我要去實現(xiàn)我的人生價值。I do not think the salesmanwill have a bright future. I have ideals. I am going to fulfill my valueof life
15、What was your favorite job? Whydo you want to be a flight attendant? What part of being a flight attendantinterests you most? What is the bestpart of being a flight attendant?
空中乘務員就是我最喜歡的工作之一，它可以帶我到世界各地去領略不同的當?shù)匚幕�，帶我去見識一些我從沒有見識過的東西。而且還可以遇到各行各業(yè)形形色色的人，與人交流是我最喜歡的事情之一。因為人生有限，要在有限的生命力去見識的更多新鮮的事物，才能算不枉此生。
Stewardess is one of my favorite jobs. This job can take me todifferent parts of the world to experience the local culture, to see new thingsthat I have never known, to meet different kinds of people in different careersand so on. As we known, the life is limited, so we need to expose ourselves tothe new things to feel wonderful of life.
16、What was your least favorite job?
我不太喜歡從事科學研究之類的工作，在我看來這種工作是枯燥乏味的，相比之下我更喜歡與人打交道，古語說的好，讀萬卷書不如行萬里路。行萬里路不如閱人無數(shù)。
I do not like the work ofscientific research. In my opinion, this kind of job is boring. Compared withscientific research, I prefer to communicate with people. Just like the oldsaying, traveling is better than reading ten thousand books. Journey is not asgood as reading countless people.
17、How long will you stay with ourairline? What kind of contributions willyou make to our airline?
首先我要說我愛這個職業(yè)，所以我會為了這個職業(yè)奉獻我所有的一切，直到我不能在我的工作付出的一天，直到你們不需要我的那一天。我會盡心盡力做好我的分內(nèi)事，我只會感謝這個公司給我了這個工作而不會有任何抱怨。
First of all I have to say I love this profession, so I would liketo devote all to this career till I can not contribute anything to this job. Iwill manage to fulfill my duties without any complain.
18、What would your coworkers sayabout you?你的同事是怎么談論你的?
我的朋友都說我是一個可以信賴的人。因為，我一旦答應別人的事情，就一定會做到。如果我做不到，我就不會輕易許諾。而且他們覺的我是一個比較隨和的人，與不同的人都可以友好相處。在我與人相處時，我總是能站在別人的角度考慮問題
My friends said I am reliable, because I will fulfill all thepromises that I made. I will not make a promise if I can not do that. Myfriends also think I am an easy-going person. Because I like to consider theproblems on the other’s point of view, I can make friens with different kind ofpeople.
19、What would your previous supervisors say about you?
他說我是個很上進的人，責任心很強，因為我總能超額完成任務，所以他說我是個很有能力的人。
He said I am a positive personwith strong sense of responsibility. I can over fulfill the task, so he alsothink I am a good employee who has ability.
20、What were the people like at your lastcompany?
每一個人都非常友好，每天早上他們都會微笑的跟你打招呼，他們不會孤立排擠任何一個人，沒有爾虞我詐;和他們的相處是愉快的，能和他們一起工作是件幸福的事，并且他們在你心情低落的時候會陪在你身邊鼓勵你，不會讓你覺得無助，經(jīng)過一段日子的相處，大家都像你的家人似的，處處得到大家的關心。
Everyone there is friendly.They would greet me with smile every morning. They will never isolate anyoneand there is no cheating between them. I like to work with them I feel happy towork under this situation. When I feel sad, my colleague there will encourageme to make me feel that I am not lonely. I get along with them well. We arelike a family.
21、What did you dislike about your last employer?
我沒有不喜歡我的上一個老板，他是個很熱心的人，而且具有組織能力，和經(jīng)濟頭腦，他沒有任何領導架子，很平易驚人，對我們每一個人都很好，所有跟他接觸過的人都很喜歡他。
I like my last boss. He isenthusiastic with strong ability of organization. He is an easygoing personwith good economic mind and treats every staff. Well. All the people will likehim if they know about him. .
22、If you could change one thing about your last employer, what wouldit be?
對于他這個人，我個人覺得在人品這方面沒什么需要改變的，他這的是個很好的人，如果一定要改變的話，我都覺得他要是能再瘦一點就好了，但是他現(xiàn)在的樣子，胖胖的也真的很可愛!
I do not think he needs tochange anything. He is very nice..If I have to choose one, I hope that he canbecome thin, though he looks cute now.
23、Were you satisfied with your performance at your last job?
我對我的表現(xiàn)很滿意，在我工作期間，我盡心盡力做我應該做的事情，而且真心對待身邊的每一個人，盡我最大的努力去幫助他們。我沒有做過讓自己覺得遺憾的事情。
Yes, I am satisfied with my performance. I managed to do the things that I should do and treated every people around me sincerely. I have done my best to help my colleagues and have never done something regretful.
24、Was your previous employer satisfied with your performance?
我覺得他很滿意我的表現(xiàn)，在工作中我的態(tài)度很端正，按時完成上級安排的工作，而且總能超額完成任務，盡我所能的為公司帶來最大的利益。
I think he is satisfied with me. Because I always have a good attitude toward the job and fulfill the task he arranged to me in advance, and do my best to bring benefits to the company.
25、Have you ever been fired?
沒有，推銷員是我做的第一份工作，我是在兩個月前自行辭職的。
Never. Salesman is my first job. I resigned two months ago.
26、Have you ever been asked to resign from another job?
目前，我還沒有這樣的經(jīng)歷，但我想憑我的能力會找到一份很好的工作。
I did not have such experience until now. But I believe I can find a better job because of my ability.
27、What do you think will be the biggestchallenge of being a flight attendant?
作為一個乘務員最大的挑戰(zhàn)是能否真正擁有愿意為人服務，愿意奉獻的精神。作為一個乘務員就要為乘客提供最上乘的服務，搞好公司形象，為公司帶來更多的利益。
The biggest challenge for beinga flight attendant is that they need to be willing to serve for others and liketo devote. A flight attendant must provide the best service for the passengersand improve the image of his or her company .So he or she can bring morebenefits to the enterprise.
28、How many sick days did you take last year?去年你請了多少病假
我的身體狀況很好，很健康，去年一年并沒有因為生病而請假。
My healthy condition is good. I am healthy. I have never asked for leave because of sickness last year.
29、Have you ever been tempted to break a workrule or policy? What did you do?
我是這個企業(yè)的員工，我就會接受這個企業(yè)指定的一切制度，所以我不會被其他人慫恿去違法企業(yè)制度，如果我發(fā)現(xiàn)有其他員工要違法的話，我也會去阻止，我會盡我最大的努力去維護企業(yè)的任何利益。
Since I am an employee of thecompany, I will accept all the systems specified by the enterprise.. So I willnot be encouraged break the systems. If I found someone others break thesystems, I will stop, them doing this. I will do my best to maintain the interestof the company.
空中乘務員面試技巧
面試前的準備
首先要整理自己的思路，充分準備自我介紹，以及相應的事項。
面試中
儀容儀表：面試時，合乎自身形象的服裝及妝容會給人以干凈利落、有專業(yè)精神的印象�？粘嗣嬖嚩加兄b妝容要求，需著正裝，化妝。
那么著裝方面要注意什么?
正裝：女生是白色襯衫加西裙(膝蓋以上3公分之內(nèi))，男生是白襯衫搭黑西褲。面試前應該注意選購較合身的襯衫，面試前一天晚上要熨平整，不能給人“皺巴巴”的感覺。鞋子為皮鞋，女士高跟皮鞋，3-5cm為宜，男士也是黑色皮鞋，男生還需注意，襪子應和鞋子配色。
發(fā)型：男生頭發(fā)不可遮到耳朵，女生盤發(fā)，不能有碎發(fā)，一定要用發(fā)膠固定好!
妝容標準：以航空院校宣傳照為標準。
進入面試場地，面試者應始終面帶微笑，不要過分緊張，對身邊遇到的人都應彬彬有禮。
身體語言在人際交流中占50%以上，大家一定遇到過面試失敗的例子，分析起來，甚至很多同學的專業(yè)也對口，也沒說過什么不得體的話，但是卻不知道輸在哪里。其實，除了面試競爭激烈是主要原因外，面試時身體語言表現(xiàn)不當而暴露弱點也是一個重要因素。
身體語言包括：
說話時的目光接觸;
身體的姿勢;
習慣動作;
講話時的嗓音等。
目光接觸：
面試時，面試者應當恰當?shù)臅r候與主考官保持目光接觸，以表示對主考官的尊重。目光接觸的技巧是，盯住主考官的鼻梁處，或者臉部三角區(qū)。切忌目光猶疑，躲避閃爍，這是缺乏自信的表現(xiàn)。
身體姿勢和習慣動作：
在進出面試間時，注意進退禮儀，一定要保持抬頭挺胸的姿態(tài)和飽滿的精神，不聳肩，手舞足蹈，左顧右盼，坐姿歪斜等，這都是不好的身體語言，總之表達出你知性優(yōu)雅的一面。
講話時的嗓音：
嗓音可以看出一個人是否緊張，是否自信等，平時應多練習演講、交談的藝術，控制說話的語速，不要尖聲尖氣，聲細無力，應保持音調(diào)平靜，音量適中，回答簡練，不帶“嗯”、“這個”等無關緊要的習慣語，這些都顯示出在自我表達方面不專業(yè)。
參加面試時，除了熟記自己準備的資料外，如何把握短短幾分鐘之內(nèi)，最大限度地利用自己的長處和樹立良好形象，掌握良好的交談技巧也是實施成功面試的重要因素。
面試主考官一般較欣賞談吐優(yōu)雅、表達清晰、邏輯性強的面試者。
在整個面試過程中，注意不要緊張，表述要簡潔、清晰、自信、幽默等，同時注意觀察主考官的表情變化，也就是做到察言觀色，盡快掌握主考官感興趣的在哪些方面，再根據(jù)事先的準備做著重表達。
面試結(jié)束
面試結(jié)束時，不論你在面試時表現(xiàn)自己是否滿意，又或者面試官對你態(tài)度如何，我們都不能不注意禮貌相待，用平常心對待，面試競爭本來就是相當激烈的。
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