外企前臺接待面試問題

　　去外企面試，很多人會很害怕遇到英語面試題，不知道怎么回答。以下是小編整理的外企前臺接待面試問題，歡迎閱讀。

　　外企前臺接待面試問題（英文版）

　　1. What are the basic qualities of the receptionist? What are the daily expressions?bb

　　* I think the basic quality of the receptionist is to be pragmatic, flexible, considerate and active. Meet: "hello! Nice to meet you! "What can I do for you? "Are you here for the first time? The road is hard." "Please give us your valuable advice on our work." "please wait a moment, I'll get it for you right away."

　　2. What is the receptionist's specific job?

　　* specific tasks include reception work, archival work, document preparation and processing, meeting organization, information work, office daily affairs, coordination and other aspects.

　　3. How to classify files? What is the standard?

　　* archives classification is commonly used in annual classification, organization classification and problem classification, which can be used in practice according to actual situation.

　　4. How do I handle the relationship with the supervisor at work?

　　* this is part of the coordination section of the front desk.

　　To the superior: the clerk should maintain the authority and image of the leading members in the work, respect the leadership, and actively cooperate with the leadership; Maintain the unity within the leadership, request or report the work, should strictly according to the leadership member responsibility division of work, do not exceed the level request, is not conducive to the unity, the gossip, the unspoken.

　　To subordinates: to communicate with each other personally; The best way to solve the problem is to ask each other's opinions and seek out the best way to solve the problem. Give your opinions to each other in a recommended, humble language to achieve a coordinated goal.

　　5.Talk about your personal experience

　　* I'm engaged in clerical work of the process, feel the job is to foreign company's image in the first impression to others on behalf of the company, to internal company operation process plays a cohesion and coordination of important role.

　　As a clerk, you should love your work, and be diligent in your work. You should have the spirit of being unafraid of hardships and the unnamable hero. Be fair, stay committed and work hard at your skills.

　　外企前臺接待面試問題（中文版）

　　1、前臺文員的基本素質(zhì)是什么？日常用語有哪些？

　　*我認(rèn)為前臺文員的基本素質(zhì)是踏實(shí)肯干，靈活機(jī)動，細(xì)致周全，積極上進(jìn)。日常用語有：見面時：“您好！見到您很高興！”“您有什么事需要我?guī)兔�嗎？”“您是初次來這里嗎？路上辛苦了�！薄罢垖ξ覀兊墓ぷ魈岢鰧氋F意見”“請您稍等，我馬上幫您去辦。”

　　2、前臺文員的具體工作是什么？

　　*具體工作包括接待工作、檔案工作、文書擬寫與處理、會議組織、信息工作、辦公室日常事務(wù)、協(xié)調(diào)工作等幾個方面。

　　3、如何對檔案進(jìn)行分類？標(biāo)準(zhǔn)是什么？

　　*檔案分類常用的有年度分類法、組織機(jī)構(gòu)分類法、問題分類法，在現(xiàn)實(shí)中可根據(jù)實(shí)際情況結(jié)合運(yùn)用。

　　4、在工作中如何處理與上下級的關(guān)系？

　　*這屬于前臺工作中的協(xié)調(diào)部分的內(nèi)容。

　　對上級：文員在工作中要維護(hù)領(lǐng)導(dǎo)成員的威信和形象，尊敬領(lǐng)導(dǎo)，積極配合領(lǐng)導(dǎo)工作；維護(hù)領(lǐng)導(dǎo)層內(nèi)部的團(tuán)結(jié)，請示或匯報工作，應(yīng)嚴(yán)格按領(lǐng)導(dǎo)成員職責(zé)分工進(jìn)行，不越級請示，不利于團(tuán)結(jié)的話、閑話、氣話不說。

　　對下級：可個人之間談心交流；以平等身份、商量的態(tài)度、探討的口氣發(fā)表自己的意見，征求對方的看法，共同尋求解決問題的最佳辦法；以建議的態(tài)度、謙遜的語言將自己的意見轉(zhuǎn)告給對方，以達(dá)到協(xié)調(diào)的目的。

　　5、談一談你的個人工作體會

　　*在我從事文員工作過程中，感覺到了這一職位對外是公司的形象代表公司給別人以第一印象，對內(nèi)在公司運(yùn)轉(zhuǎn)過程起著銜接與協(xié)調(diào)重要作用。

　　作為一名文員，要熱愛本職工作，兢兢業(yè)業(yè)，要有不怕苦不怕累的精神，也要有甘當(dāng)無名英雄的氣概。辦事要公道，忠于職守并在工作中努力掌握各項(xiàng)技能。

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